BILINGUAL ENGLISH / SPANISH CATI INTERVIEWERS — ENTREVISTADORES INGLES / ESPAÑOL
A CATI Research Interviewer’s responsibility is to conduct research interviews, surveys, recruit and screen potential respondents to participate in research studies via phone, email and in-person. Provide assistance with organization and research to develop and conduct outreach efforts to various community-based organizations. Input and record data, notes, logs from the conducted recruitment and research interviews, surveys, any other research activities. This is a perfect entry position to learn and gain experience with various opinion and social science research methods.
This position will work 20-25 hours per week, Monday through Sunday depending on Availability and need for the various shifts.
Location: In office openings In Rockville, MD; remote opportunities for work from within the US also available.
Responsibilities
- Initiate calls to research participants to conduct surveys and / or determine eligibility to participate in them
- Communicate professionally and a friendly manner with research participants to gain their interest in participating in our studies
- Recruit quality respondents within the criteria of assigned study.
- Learn and apply the training for reach study, following procedures and scripting in all projects.
- Maintain accurate entry on ALL data entries, screeners, spreadsheets, call record sheets and time cards.
- Contact research participants to screen, schedule and confirm their participation in interviews or focus group sessions.
- Keep Recruiting Supervisor and Project Manager updated on any problems you encounter while recruiting a study, i.e. why people are not fitting the study criteria.
- Conduct phone research interviews, surveys, recruit and screen potential respondents to participate in qualitative research studies and to determine the how each respondent’s answers align with the study specifications and/or quotas.
- Provide assistance with organization and research to develop and conduct outreach efforts to various community-based organizations.
- Provide assistance with conducting, administration, hosting and proctoring of in-person qualitative research such as cognitive interviews, usability testing, and focus groups.
- Input and record data, notes, logs from the conducted recruitment and research interviews, surveys, any other research activities.
- Any other duties as assigned by management.
Requirements
- English/Spanish Bilingual
- Must be well-spoken and comfortable speaking on the phone and via zoom/teams videoconferencing platforms.
- Professional oral and written communication skills
- Must have a positive attitude
- Intermediate understanding of Microsoft office productivity tools including Word, Excel, Outlook, and PowerPoint.
- Must be flexible and able to multi-task
- Must be a team player that pays attention to detail
- Willing to work when needed, midday, evenings or Saturdays, within reason
This position is based in Rockville, Maryland; some remote positions may be available.
If you are interested in joining our team please submit your resume to: [email protected]
Pay: $14- $22 per hour depending on qualifications, location and assignment
