About Us
We are a busy, patient-focused physical therapy clinic dedicated to helping people move better and feel better. Our team provides high-quality care in a welcoming and supportive environment. We are looking for a friendly, organized Front Desk / Patient Coordinator who enjoys working with people and thrives in a fast-paced healthcare setting.
Position Summary
The Front Desk / Patient Coordinator is the first point of contact for our patients and plays a key role in creating an excellent patient experience. This position involves scheduling appointments, answering phones, verifying insurance, and keeping the front office running efficiently.
Responsibilities
- Greet patients and create a welcoming clinic environment
- Answer phones and respond to patient questions
- Schedule and manage patient appointments
- Verify insurance benefits and collect copays
- Enter and update patient information in the electronic medical record (EMR) system
- Confirm upcoming appointments and manage cancellations
- Communicate with therapists regarding scheduling and patient needs
- Maintain organization of the front desk and patient paperwork
Qualifications
- Front desk, receptionist, or medical office experience preferred
- Strong customer service and communication skills
- Comfortable working with computers and scheduling systems
- Ability to multitask and stay organized in a busy environment
- Professional, dependable, and friendly attitude
Preferred Experience
- Medical office or physical therapy clinic experience
- Insurance verification or medical scheduling
- EMR or medical software experience
Schedule
Monday–Friday, daytime hours (no evenings or weekends)
Compensation & Benefits
- Competitive hourly pay based on experience
- Health Insurance/Vision/Dental insurance
- 401 (k) with Match
- Paid Time off
- Positive and supportive work environment
Apply Today
If you enjoy helping people and want to be part of a supportive healthcare team, we would love to meet you. Please submit your resume through Indeed to apply.
Pay: $21.50 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you comfortable verifying insurance benefits and collecting copays?
Education:
- High school or equivalent (Preferred)
Experience:
- Front desk/Medical Receptionist: 1 year (Preferred)
Work Location: In person
