Job Summary
Reporting directly to the Senior Vice President while working under one or more Event Sales Managers, the Event Producer is an integral team member in leading and supporting sales staff at Goen South by coordinating and executing client events. Goals include superior client satisfaction, skilled management of event details, data input, and communicating to all internal staff and outside vendors needed information to execute a successful event for the client and hotel.
Essential Functions
- Oversee production for all delegated events including: pre-production, vendor management, onsite execution, and event close out
- Work alongside Goen South Design Team, Operations Team, Event Sales Managers, and other Event Producers to coordinate all events from initial proposal through execution of events
- Responsible for the pre-planning of executed contracts to include availability inquiries/holds, securing vendor quotes, invoices, knowledge of vendor contract details and communicating, work with Accounting on vendor payments, securing, organizing load in/out details
- Work closely with Operations Crew Chief on event set-up and other tasks related to projects
- Work with the Sales Team on brainstorming, proposals, layouts, etc.
- Create and manage internal production documents including but not limited to: proposals, contracts, and run of show
- When directed, act an Onsite Coordinator in the place of and/or in addition to the contracting Event Sales Manager for the execution of an event
- Close projects in a timely manner following Goen South standard protocol
- Submit expenditures to Accounting in a timely manner
- Enforce company policies and standards with external vendors
- Attends and participates in all required Goen South meetings
- Promote safety and security in all internal/external departments
- The job description is not designed to cover every job requirement, it is considered a guideline
- Goen South reserves the right to change, modify or assign job duties at any time
- Goen South can assign Other Duties as deemed necessary by the company
Competencies
- Ability to communicate effectively with co-workers, clients, vendors, and management both in person and over the phone in a diplomatic, professional manner
- Ability to work under pressure and meet deadlines
- Ability to work in a fast-paced, fluid environment
- Ability to multi-task and manage multiple events simultaneously
- Ability to prioritize and manage time
- Strong attention to detail
Job Qualifications
- Education: High School Diploma OR 2-years’ experience in the hospitality industry
- Experience: 2-years in hospitality industry or administrative experience
- Reliable mode of transportation
Skills
- Ideal candidate will be highly organized, self-motivated, energetic and professional
- Willing to travel, and not afraid to get her/his “hands dirty” and flexible with non-traditional hours as needed (nights, weekends, etc.)
- Extremely strong work ethic and ability to thrive and enjoy a fast-paced, dynamic, on demand type work environment
- Excellent client service skills with the ability to adapt to program changes while keeping composure
- Ability to set proper expectations for clients while maintaining a service-minded approach to all client needs and direction
- Broad mindset with the ability to grasp all aspects of a live event and prioritize competing initiatives which all appear urgent
- Strong follow-through, attention to detail, and clear vision with the understanding of when to take accountability
- Experience successfully working in a team environment with enthusiasm for collaboration, respect, and achieving excellence
- Good verbal and written communication/comprehension and professional attitude
- Excellent professional judgment and problem-solving abilities
- Excellent time management
Physical Demands
- Frequent sitting while working in the office
- Standing and walking for an extended period of time during site visits and event set-ups
- Frequently lifts/carries up to 25 lbs
- Ability to stoop, kneel, grasp, lift, push, and pull weights up to 50 lbs
- Travel Required: Due to the nature of a DMC, overnight travel may be required up to 15% out of the year to multiple locations within the Goen South service area to manage events
Work Environment
- Duties are primarily inside a temperature-controlled office and/or venue but requires frequent work outside in a hot/cold and wet/humid conditions
- Frequently required to work nights, weekends, and some holidays
- Flex hours available to recompense for long days and nights at events
Job Type: Full-time
Benefits:
Application Question(s):
- Are you able to readily commute to locations within Austin and the surrounding area to work?
Work Location: Hybrid remote in Cedar Creek, TX 78612
