Company Overview
Kids Therapy Connection is a pediatric therapy center dedicated to providing exceptional speech therapy, occupational therapy, and behavior therapy services to children. Our mission is to support the developmental needs of our young clients in a caring and professional environment.
Job Overview
We are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our center. In this vital role, you will manage front desk operations, facilitate effective communication, and ensure a smooth flow of daily activities. Your positive attitude and strong organizational skills will help create a warm, professional atmosphere for families, staff, and visitors alike.
Duties
- Greet clients and visitors warmly, providing excellent customer service and assistance
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Manage appointment scheduling and calendar coordination for therapists and staff
- Handle data entry tasks accurately using spreadsheets and productivity software such as Microsoft Office
- Maintain organized filing systems and perform clerical tasks including proofreading and document management
- Support office management activities by assisting with inventory, supplies, and general administrative duties
- Ensure smooth communication between clients, staff, and external partners through effective phone etiquette and client communication
Skills
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry
- Strong computer literacy with technical proficiency in office management software
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Bilingual abilities are highly preferred to serve diverse families effectively
- Prior office experience or administrative experience in a healthcare or pediatric setting is advantageous
- Exceptional customer service skills with a friendly demeanor and professional phone communication skills
- Knowledge of multi-line phone systems, filing procedures, and calendar management tools
- Ability to handle sensitive information with confidentiality and accuracy
- Strong typing skills along with proofreading capabilities to ensure error-free documentation
- Demonstrated time management skills to prioritize tasks effectively throughout the day
Join our team to make a meaningful difference in children’s lives while enjoying a dynamic work environment that values your contributions! All positions are paid roles that support your professional growth within a supportive pediatric therapy setting.
Pay: $16.00 - $20.00 per hour
Work Location: In person
