Holiday Inn Club Vacations resorts look for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success, and build relationships? We’re looking for people like this to join our friendly, engaged, professional team.
COMPANY BENEFITS:
- Weekly Pay
- Matching 401K
- Growth & Developmental Opportunities
- Comprehensive Medical, Dental & Vision Benefits
- EAP – Employee Assistance Program
- PTO - Paid Time Off
- Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
- Tuition Reimbursement & Continuing Education Courses
- Outstanding Company Culture
POSITION DESCRIPTION:
The Activities Manager is responsible for bringing the brand promise to life in all the Resort Activities & Entertainment venues. This extends to assisting with Activities/Entertainment programming for resort amenities and outlets. The role serves as a guest advocate and key advisor to the Guest Engagement Director and leads the operation of Resort Activities in conjunction with the Activities Assistant Manager and department heads. The ideal candidate would have a very creative, and organized mind set, with the ability to effectively problem solve, and demonstrate/execute programming effectively. Success in this role is measured primarily by onsite and post-stay guest survey responses, evaluating the quality of the amenity and engagement offerings, and having a high focus on Guest engagement experiences and events.
ESSENTIAL DUTIES AND TASKS:
- Manage the resort activities program by implementing and devising creative and fun activity programs for all ages
- Track and maintain financial reports to stay within budgetary guidelines and achieve revenue goals
- Ensure the satisfaction of all Owners/Guests by implementing and maintaining proper Owner/Guests relation programs
- Maintain partnership and compliance with third party vendors for contracts, performance standards and inspections
- Complete Special Projects as assigned by Management
QUALIFICATIONS:
- Demonstrated ability to anticipate, prevent and solve complex problems, and deliver consistently high-quality results in a fast-paced setting
- Strong Activities, Recreations, and/or Entertainment background
- Demonstrated professional verbal and written communication and presentation skills
- Intermediate level mastery of Microsoft Office products
- Driving record must qualify to drive company owned vehicles
- Must be at least 21 years of age with a valid driver’s license, and minimum of 4 years of driving experience
EDUCATION and/or EXPERIENCE:
- High School Diploma or GED equivalent required. Four-year college degree preferred
- 3 years Activities, Recreations and/or Entertainment background
- 3 years Customer facing service/hospitality
- 3 years Leading Front Line employees
- 3 years Management Experience
#INDRO1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
