Overview:
Scope of Responsibilities: The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances
Job Summary: The following are the duties performed by employees in this classification.
Responsibilities:
Job Duties:
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Face-sheet and census entry to ensure accurate billing.
- Verifying primary and secondary insurance coverage on residents.
- Provide customer service and problem resolution to facilities and residents.
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Account reconciliation and account refund requests
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Complex account reconciliation
- Account adjustments, bad debt processing
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Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up
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Track and re-bill pending Medicaid accounts
- Re-bill claims as needed
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Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc). Initiate corrective action plan and notify management.
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Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
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Recognize and rectify any errors made within an account
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Set up Lawson accounts for facility and private pay
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Month-end closing process
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Re-bill claims to improve reimbursement from NETRX reporting
- Assist in special projects as required
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Works with minimal supervision
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May assist in orienting and training new employees
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Responsible for completing all mandatory and regulatory training programs
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Perform other duties as assigned
Qualifications:
Attendance Requirements:
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Must be available, and on-time for scheduled work shifts
Educational Requirements:
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Required: High School Diploma or GED
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Preferred: Associates Degree or Higher in Accounting or related field
Experience:
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Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required
Required (Vermont Employees):
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Registered with the State of Vermont as a Pharmacy Technician
Job Skill Requirements:
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Assertive interpersonal communication skills
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Strong understanding of computer technology
Behavioral Traits Required:
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Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with
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Initiative: Must work within supervision guidelines and assume additional responsibilities
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Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work
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Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences
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Involvement: Must enjoy the demands of the job and work with interest and enthusiasm
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Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately
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Safety: Must take care of equipment and employ good safety habits
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Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams
Compensation:
$18.00-22.00 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.