We are seeking a dynamic and customer-focused Client Service Advocate to join our team. The ideal candidate will be self motivated and possess skills to work directly with clients in crisis situations in a fast paced environment.
Position 2pm-8pm with rotating schedule- every other weekend
Pay: $10.25/hr.
**Duties:**
- Provide services to clients in high stress crisis situations
- Build and maintain strong client relationships through proactive communication and exceptional service delivery
- Serve as the primary point of contact for shelter clients, victims, and survivors, addressing inquiries, resolving issues, and ensuring client safety
- Provide crisis counseling to individuals calling on 24 hour crisis hotline
- Assess clients for shelter intake
- Provide information and referrals
- Enforce shelter rules and regulations to ensure safety is top priority
- Physical tasks such as bending, lifting, climbing stairs,general household cleaning
**Skills:**
- Experience working with victims of Domestic Violence and Sexual Assault
- Ability to multitask and work under little supervision
- Knowledge of basic computor skills
- Strong communication skills with the ability to articulate complex concepts clearly
- Excellent customer service skills with a focus on building lasting client relationships
If you are a self motivated individual with a passion for helping others and possess the skills mentioned above, we encourage you to apply for this exciting opportunity to grow your career as a Client Advocate.
Pay: $10.25 per hour
Work Location: In person
