Join a team where curiosity meets impact
Sectra is looking for a motivated and curious Technical Engineer who is excited to grow their career in healthcare IT and technology. This is an excellent opportunity for someone early in their career who enjoys problem-solving, learning new technologies, and working directly with customers to support systems that make a real impact on patient care.
Our enterprise imaging solutions are used by hospitals and health systems across the United States, supporting critical clinical workflows every day. In this role, you will work alongside experienced engineers and cross-functional teams to help support, troubleshoot, and maintain customer environments while continuing to develop your technical skillset.
If you are someone who enjoys technology, thrives in collaborative environments, and wants to build a long-term career in healthcare IT, we would love to meet you.
What you will do
Support customer environments by troubleshooting technical issues related to enterprise imaging systems
Assist with investigating system behavior through log analysis, monitoring tools, and structured problem-solving
Work closely with senior engineers, project teams, and support teams to coordinate issue resolution and system improvements
Support customer implementations, upgrades, and configuration activities
Learn and develop technical knowledge across networking, operating systems, integrations, and healthcare IT workflows
Communicate directly with hospital IT teams and end users to support customer needs and provide technical assistance
Build strong relationships with customers and internal teams through responsiveness, collaboration, and professionalism
Participate in an after-hours support rotation once fully trained and onboarded
Skills & Requirements
Who you are
You have 0–4 years of experience in technical support, systems administration, IT, healthcare technology, or a related technical field
You are naturally curious and enjoy learning how systems work and solving technical problems
You bring a strong willingness to learn and develop new technical skills
You have exposure to Windows and/or Linux environments, networking fundamentals, or troubleshooting concepts through work, internships, school, or personal projects
You communicate clearly and work well with both technical and non-technical individuals
You are organized, dependable, and comfortable managing multiple priorities
You enjoy collaborating with others and contributing to a team-oriented environment
Experience with healthcare IT, SQL, cloud technologies, DICOM, HL7, scripting, or virtualization is beneficial but not required
Why Sectra
Contribute to technology that supports critical areas of healthcare and patient care
Join a collaborative organization focused on learning, mentorship, and professional growth
Gain hands-on experience working with real-world healthcare environments and technologies
Build a foundation for future career growth into areas such as cloud engineering, integrations, project engineering, cybersecurity, or advanced technical leadership
Work alongside experienced professionals who are invested in helping you grow and succeed
Compensation and benefits
Salary range: $70,000–$95,000, based on experience and qualifications
Comprehensive medical, dental, and vision coverage
Generous paid time off and paid parental leave
Retirement plan with company match
Ongoing learning and professional development opportunities
Collaborative and supportive team environment
Equal Opportunity Employer
Sectra is proud to be an equal opportunity employer and is committed to creating an inclusive workplace for all employees and applicants.
Great Place to Work
Making a difference
Great colleagues
Personal development
Innovation & technology
Global environment
Working close to customers
About the company
Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.
One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.
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Talent Acquisition Team | Contact Person
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Sectra
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