Job Title: Senior Services Case Manager
Reports to: Programs Director
The Senior Services Case Manager will provide case management support for residents at our homeless shelter and assist with various senior-focused programs, including the Senior Day Program and Kinship Program.
Key Responsibilities
Case Management for Homeless Shelter Guests
· Conduct assessments to identify the needs of senior shelter residents and develop individualized service plans.
· Connect residents with housing resources, medical care, mental health services, and other supportive programs.
· Provide crisis intervention and support in navigating social services.
· Advocate for clients with external agencies, ensuring access to benefits and housing opportunities.
· Monitor and document progress, adjusting service plans as needed.
Support for Senior Day & Kinship Programs
· Assist in planning and coordinating activities for the Senior Day Program, ensuring an engaging and supportive environment.
· Provide resources and case management support for kinship caregivers, helping them access financial aid, healthcare, and legal assistance.
· Facilitate group discussions, workshops, and educational sessions for program participants.
· Collaborate with community partners to enhance program offerings and expand available resources.
· Maintain accurate records of resident participation in seeking independent housing.
· Complete 30 and 60-day follow-up visits with former clients in the senior guest house.
· Assist with compiling reports and documentation for senior programs.
· Answer phones and provide administrative support to the Senior Programs Director.
· Collaborate with other staff members to ensure smooth operations within the Guest House.
Complete and submit a weekly summary of duties each week. Complete other duties as assigned.
Pay: $20.00 per hour
Work Location: In person
