Job Title: AV Monitoring & Automation Engineer
Location: Boston MA, Onsite
6+ months contract
Video Interview
Role Summary:
Implements monitoring, analytics, and proactive support capabilities for AV operations.
Roles & Responsibilities:
Deploy and manage remote monitoring solutions
Enable proactive alerting and incident detection
Support automation and self-healing initiatives Integrate AV monitoring with ITSM tools and dashboards
Provide SLA performance insights and reporting
Key Skills:
Monitoring tools and analytics platforms (Splunk etc) ITSM integration (e.g., ServiceNow) Automation concepts (scripts, workflows) Data analysis and reporting
Certifications (Preferred):
ITIL Foundation
Relevant monitoring/tool certifications
Education:
Bachelor’s in IT / Computer Science / Engineering
Job Type: Contract
Pay: $40.00 - $45.00 per hour
Education:
- High school or equivalent (Required)
Experience:
- AV Support: 5 years (Required)
- Monitoring tools like Splunk : 2 years (Required)
- Automation concepts (scripts, workflows): 2 years (Required)
Ability to Commute:
- Boston, MA 02111 (Required)
Work Location: In person
