Edge Eyewear is seeking a Sales Support Specialist to help drive customer engagement, support revenue growth, and provide critical support to the sales organization.
This role serves as a key link between customers, sales, marketing, and operations. The successful candidate will help ensure customers receive exceptional service while supporting account growth, sales initiatives, reporting, and day-to-day sales activities.
This is an excellent opportunity for someone who enjoys working with customers, solving problems, analyzing information, and supporting a fast-paced sales organization. The position also offers a strong foundation for individuals interested in building a long-term career in sales, account management, or business development.
Key Responsibilities
Customer & Sales Support
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Provide exceptional support to customers and internal sales teams
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Manage customer inquiries and assist with issue resolution
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Process orders, quotes, and customer requests accurately and efficiently
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Maintain customer records and account information
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Support customer communication and follow-up activities
Sales Reporting & Analysis
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Generate and distribute sales reports
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Analyze sales activity and identify trends or opportunities
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Support pricing administration and resolve pricing discrepancies
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Assist with sales forecasting, reporting, and data accuracy initiatives
Sales Enablement & Marketing Support
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Coordinate sales and marketing projects
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Support promotional initiatives and product launches
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Assist with customer outreach and engagement campaigns
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Support trade shows, sales meetings, and special projects
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Help identify opportunities to improve customer engagement and sales effectiveness
Operational Support
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Maintain product, pricing, and customer information
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Support vendor documentation and administrative processes
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Assist with sales-related projects and operational initiatives
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Collaborate with sales, marketing, customer service, and operations teams
What We're Looking For
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Strong customer service and relationship-building skills
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Excellent communication and organizational abilities
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Strong attention to detail
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Comfortable working with data, reports, and spreadsheets
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Ability to manage multiple priorities in a fast-paced environment
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Problem-solving mindset and proactive approach
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Experience in customer service, sales support, account coordination, or related fields
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Proficiency with Microsoft Office and business systems
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Interest in sales, customer development, and long-term career growth
Why Edge?
Since 1998, Edge Eyewear has been redefining what protective eyewear should be. At a time when safety glasses lacked many of the features, technologies, and style people wanted, Edge set out to design safety glasses people actually wanted to wear.
More than 25 years later, that same spirit continues to shape the business. We value innovation, adaptability, ownership, and resourcefulness. We believe growth happens when people are empowered to contribute ideas, solve problems, take initiative, and expand their impact.
At Edge, employees are active participants in the journey. Join a team that embraces change, values direct communication, and is committed to continuous growth and improvement.
