Director of Business Travel | Full-time Position Available
Join Our Family-Oriented Team at Ayres Hotel Costa Mesa!
At Ayres Hotels, we take pride in providing a “home away from home” for all our guests by presenting a clean, comfortable, and welcoming environment. Everything we do is guided by our motto: We Care About People, We Value Teamwork, and We Deliver Results. We’re currently seeking a reliable and detail-oriented Director of Business Travel who enjoys being part of a supportive, team-focused workplace.
JOB SUMMARY
The Director of Business Travel is responsible for driving the hotel’s Business Travel (BT) segment strategy through sales, account management, and client relationship development. This position focuses on securing, growing, and maintaining preferred corporate accounts, consortia partnerships, and business travel agency relationships that maximize weekday occupancy and revenue. The Director works closely with Revenue Management, Sales, and Operations teams to ensure the hotel maintains a competitive market position and delivers exceptional experiences for business travelers. The Director of Business Travel provides leadership, training and development of current and new team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Lead RFP (Request for Proposal) process for corporate accounts.
- Identify, solicit, and contract with new corporate accounts to increase weekday occupancy.
- Monitor competitive set activity and market trends to adjust strategies proactively.
- Maintain and grow key local, regional, and national corporate accounts.
- Conduct regular account reviews, business meetings, and client appreciation visits.
- Attend industry tradeshows, client events, and networking functions to promote the hotel.
- Serve as the primary contact for corporate travel managers, procurement leaders, and agency partners.
- Work and saturate Agency 360 to discover new Business Travel (BT) opportunities for the hotel.
- Conduct targeted prospecting through calls, in-person visits, and virtual meetings.
- Lead site tours and client luncheons to showcase the property.
- Negotiate preferred rate agreements, corporate packages, and special promotions.
- Perform any other duties as requested by the General Manager or Corporate Director of Sales.
- Know the competitive hotel sets in the area as well as their Sales Associates.
- Conduct self in a friendly and attentive manner during all guest encounters.
- Maintain guest confidentiality at all times.
We believe our team members are the heart of our success. That’s why (company name) offers a competitive benefits package to eligible full-time employees after an initial waiting period, including:
- Health Insurance – Medical and Dental Coverage Options
- Basic Life and AD&D Insurance at no charge if enrolled in Medical Plan
- Vision Discount Plan if enrolled in Dental Coverage
- Flexible Spending Account
- 401(k) Retirement Plan with employer match
- Travel Assistance Program
- Employee Assistance Program
- Hotel guest room discounts
- Entertainment discount program
- ZayZoon – Earned Wage Access
- Holiday pay
- Vacation pay
- Paid sick leave
- Incentives
- Plus, more!
Ayres Hotel Costa Mesa | 325 Bristol St, Costa Mesa, CA 92626 | (714) 549-0300
Ayres offers competitive wages and growth opportunities!
For a complete list of employment opportunities visit us at www.ayreshotels.com
Empleador de Igualdad de Oportunidades | Equal Opportunity Employer
Pay: $75,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid training
- Referral program
- Retirement plan
- Travel reimbursement
Experience:
- Sales : 2 years (Required)
- Hospitality: 2 years (Preferred)
Work Location: In person
