As a leader in the housing industry we pride ourselves in our diverse workforce, can-do attitude, and, above all, unwavering focus on customer service.
We invest in our people by providing the best in training, mentoring, and coaching to support personal and professional growth. We offer opportunities for valuable professional experience in a collaborative work environment, with strong leaders and support. We believe in rewarding excellent performance with opportunities for career advancement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
- Ensure documents are accurately filed
- Open, sort and route incoming mail; Prepare outgoing mail
- Operate office machines including scanners, copiers and fax machines
- Assist operational teams with administrative needs
- Provide back-up support for Receptionist
- Respond to participant, landlord and other clients’ questions and concerns
- Perform data entry into SharePoint, and PHA business system
- Provide excellent customer service to participants, landlords, co-workers, clients and vendors
- Obtain certification in Housing Choice Voucher Basics within 120 days of employment
- Ensure regular attendance and punctuality
- Perform other duties as assigned
DESIRED QUALIFICATIONS:
High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service or community service.
Must be able to communicate effectively both orally and in writing; and possess strong computer and organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.
If you are seeking a position where you can take pride in knowing that you are making a difference in the lives of individuals and families participating in the affordable housing program, where your dedication, attention to detail and time management make an impact daily in strengthening the local communities, joining the Nan McKay team is a great place to start that journey.
Just as we believe in leading the customer service standard, we insist on constant growth for our people, and so we offer all full-time employees tuition reimbursement (after one year of employment), continued learning management support, and leadership training.
We strongly encourage you to learn more about our company. Check us out at: http://www.nanmckay.com.
If the clerk position resonated with you we would love to learn more about your skills and qualifications!
We look forward to your submissions through Indeed.com or feel free to submit a cover letter and resume through the careers link at the top of our home page.
Job Type: Full-time
Pay: $16.00 per hour
People with a criminal record are encouraged to apply
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Data entry: 1 year (Preferred)
Language:
- Spanish (Required)
- English (Required)
Work Location: In person
