Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you’ll manage front-desk operations, coordinate patient appointments, and ensure seamless communication between patients and medical staff. Your positive attitude and attention to detail will help create a welcoming environment that promotes efficient healthcare delivery. This paid position offers an exciting opportunity to contribute to patient care while honing your administrative skills in a fast-paced medical setting.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression
- Schedule, confirm, and reschedule patient appointments using patient management software and Electronic Health Records (EHR) systems
- Answer incoming phone calls promptly, providing accurate information or directing calls to appropriate staff
- Manage patient check-in and check-out processes with professionalism and efficiency
- Maintain accurate documentation of patient information, insurance details, and medical records in compliance with health regulation policies
- Handle correspondence related to health insurance claims and billing inquiries
- Support medical staff with administrative tasks such as data entry, filing, and maintaining confidentiality of sensitive patient information
Skills
- Proven experience working in a medical office environment or dental office experience preferred
- Proficiency with Microsoft Office applications (Word, Excel, Outlook) for administrative tasks
- Strong knowledge of health regulation policies and maintaining patient confidentiality in accordance with HIPAA standards
- Familiarity with medical terminology and electronic health records (EHR/EHR management) systems
- Excellent customer service skills with the ability to communicate clearly via phone and client interactions
- Ability to type quickly and accurately while managing multiple tasks efficiently
- Knowledge of health insurance processes and billing procedures is highly desirable
This role is ideal for motivated individuals who thrive in a collaborative environment and are eager to support quality healthcare through exceptional administrative support. If you’re passionate about helping others and possess the skills listed above, we invite you to bring your energy and expertise to our team!
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
Work Location: In person
