Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
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Medical: Multiple plan options.
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Dental: Delta Dental or reimbursement account for flexible coverage.
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Vision: Affordable plan with national network.
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Pre-Tax Savings: HSA and FSAs for eligible expenses.
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Retirement: Competitive retirement package to secure your future.
Responsibilities
HYBRID: This is a hybrid position and must be located within 100 miles of any of the Mayo Clinic campuses for on-site expectations based on business needs.
The Billing and Follow Up Representative is an experienced level position that enables the accurate and timely submission of claims. This position will be responsible for the correction of billing errors that will enable timely claim submission to payers, following up on non-adjudicated claims, and review of claims with contractual underpayments. This position will be responsible for working billing and follow up tasks of higher complexity, and will require knowledge of payer billing requirements. This role will require adherence to quality assurance metrics, as well productivity standards that will enable billing and follow-up key performance indicators to be met.
Qualifications
High School Diploma or GED and 2+ years of relevant experience required
OR
Bachelor’s degree required
Associates degree or higher and 4 years of relevant experience preferred
Healthcare Financial Management Association (HFMA) Certification Preferred.
Ability to read and communicate effectively in English
Basic computer/keyboarding skills, intermediate mathematic competency
Good written and verbal communication skills
Knowledge of proper phone etiquette and phone handling skills
Must maintain regular and acceptable attendance; may be required to work weekend, holiday or OT hours
Knowledge of and experience with Epic is preferred
General knowledge of medical billing and collections processes preferred
General knowledge of healthcare terminology preferred
Knowledge of contracted payers preferred
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
Exemption Status
Nonexempt
Compensation Detail
$21.91 -$34.27/ Per hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday-Friday, 8:00 a.m. - 5:00 p.m.
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Ronnie Bartz