You've spent years in the field diagnosing machines that others couldn't fix. You're comfortable walking into a customer's facility, owning the problem, and leaving having earned their trust. TARUS builds CNC machines — and we need someone ready to be the expert on day one.
This is a senior, independent role. You'll lead the resolution of complex technical issues, serve as a resource for the broader service team, and represent TARUS as a trusted advisor to our customers.
WHAT YOU'LL DO
- Independently diagnose and resolve complex mechanical, electrical, and CNC controls issues at customer sites
- Lead on-site service visits with minimal supervision
- Perform advanced troubleshooting on CNC control systems including Siemens 840D / SINUMERIK ONE and Heidenhain platforms
- Perform and review preventative maintenance programs for key accounts
- Document service work thoroughly and contribute to the team's technical knowledge base
- Represent TARUS as a trusted technical advisor to customers
TRAVEL
Up to 25% domestic and occasional international travel. Some overnight travel required based on customer location and workload.
WHAT YOU BRING
- 5+ years of field service experience on CNC machines or precision industrial equipment
- Deep mechanical and electrical diagnostic ability
- Hands-on experience with CNC control systems; Siemens 840D / SINUMERIK ONE or Heidenhain strongly preferred
- Proven ability to work independently at customer sites
- Experience with hydraulics and pneumatics at a diagnostic level
- Strong written documentation and professional communication skills
- Valid driver's license (Enhanced License a plus); legally authorized to work in the US without employer sponsorship
STRONG DIFFERENTIATORS
- Prior experience with TARUS machines or large-format 5-axis CNC
WHY JOIN TARUS?
- Company-paid health and dental insurance for employee and family
- Vision insurance
- 401(k) with company match
- Generous paid time off
- Tuition reimbursement
- Flexible Spending Account
- Company-paid life insurance
Pay: $32.00 - $42.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)? Applicants must be legally authorized to work in USA without employer sponsorship.
Experience:
- Service Engineer: 4 years (Required)
Willingness to travel:
Work Location: In person
