Overview:
Are you looking for a 4-day work week and a workplace where you’re valued like family? Bolton Services, a fourth-generation, family-owned HVAC and plumbing company, is seeking a customer-focused HVAC Coordinator to manage client communications, scheduling, and dispatching. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and takes pride in keeping operations running smoothly.
Responsibilities:
- Answer and manage incoming HVAC service calls
- Schedule and dispatch technicians efficiently
- Maintain communication between customers, technicians, and office staff
- Support daily operations to ensure timely, high-quality service delivery
Qualifications:
- Strong verbal and written communication skills
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Friendly, helpful attitude and ability to remain calm under pressure
- High school diploma or equivalent
- Valid NC driver’s license
- Ability to pass a drug test
- Preferred: HVAC or plumbing coordination experience and ServiceTitan experience
Benefits:
- Health & Dental Insurance
- Ancillary Coverage: Life Insurance, Short-Term Disability, Long-Term Disability, Vision, Critical Care, Cancer, and Accidental Plans
- Paid Time Off & Holiday Pay
- 401(k) with Company Contribution
- On-the-Job Training
- Advancement Opportunities
- Employee Assistance Program (EAP)
- 4-Day Work Week (Monday–Thursday)
