JOB
Under close supervision, performs general office and clerical work of moderate difficulty specific to the assigned department.
EXAMPLE OF DUTIES
- Performs a variety of clerical and office tasks, including handling incoming phone calls, assisting visitors; entering and retrieving data from computer database programs, maintaining filing systems, compiling data, preparing reports; keeping account and other office records; proofreading and coding; and coordinating flow of clerical work with that of other departments/agencies.
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Assists with various tasks pertaining to records management.
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Receives sorts, files, retrieves forms, mail, and other types of documents.
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Performs other job-related duties as assigned.
SUPPLEMENTAL INFORMATION
Required Knowledge, Skills, and Abilities:
Knowledge of:
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Departmental clerical and office procedures, including various internal programs.
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Various data processing systems.
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Business English, spelling, grammar, punctuation, and composition.
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Clerical office practices and procedures.
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Research techniques and report writing.
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Current Microsoft Office software.
Filing and recordkeeping.
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Skill in:
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Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
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Establishing and maintaining effective working relationships with employees, other agencies, and the public.
Organization and adherence to detail.
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Ability to:
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Maintain records and prepare accurate reports.
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Follow written and verbal instructions.
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Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
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Keep management informed of key operating issues affecting the department.
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Remain current in knowledge required to perform assigned duties.
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Handle confidential matters and maintain discretion always.
Act with courtesy, tact, and diplomacy.
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Work Environment:
The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.
Physical Requirements:
Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.
Additional Job Information:
FLSA: Non-Exempt
Grade: 1
Classification: Classified
Safety Sensitive: No
