We are seeking an experienced CRM Business Analyst for our health insurance client, an organization focused on technology and digital transformation. This role will be responsible for leading CRM initiatives, business process improvements, system integrations, and digital solutions. The ideal candidate will possess strong business analysis skills, experience gathering and documenting requirements, coordinating cross-functional teams, and extensive knowledge of CRM platforms and digital technologies. If you are passionate about driving innovation, optimizing business processes, and delivering high-quality technology solutions, we encourage you to apply for this exciting opportunity!