Join a Fast-Growing Consumer Rights Law Firm That Uses Technology to Fight for Consumers
We help consumers dealing with debt-collection harassment, inaccurate credit reporting, robocalls, and unfair or deceptive business practices. Our mission is simple: protect everyday people and hold companies accountable when they break the law.
We are looking for an experienced Consumer Rights Paralegal who understands the fast-paced nature of consumer litigation and enjoys speaking with clients, investigating claims, and preparing high-quality draft complaints for attorney review.
This is a great opportunity for someone who wants meaningful work, strong systems and technology, and a collaborative team environment where your contributions matter.
Benefits and Perks
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Medical, dental, and vision
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STD, LTD, and life insurance
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401(k) with a 4% match
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15 days of PTO per year
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12+ days off for federal holidays
Compensation:
60,000 + bonuses
Responsibilities:
What You’ll Do
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Conduct detailed interviews with potential clients
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Review documents, credit reports, collection letters, and account histories
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Identify potential violations under consumer protection laws
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Draft complaints and supporting documents for attorney review
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Communicate with clients regarding case updates and needed documentation
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Organize and maintain electronic case files in our case management system
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Assist attorneys with litigation support and case preparation
Qualifications:
Preferred Experience
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Prior experience handling consumer rights matters involving: Fair Debt Collection Practices Act (FDCPA); Fair Credit Reporting Act (FCRA); and Unfair and Deceptive Business Practices claims
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Experience drafting complaints and legal documents
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Strong interviewing and client communication skills
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Ability to work independently while managing a high-volume caseload
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Strong attention to detail and organizational skills
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Comfortable learning and using legal technology and AI tools
About Company
We combine aggressive representation with exceptional client experience and cutting-edge technology to help clients through some of the hardest moments of their lives.
We are deeply focused on:
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Client experience
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Innovation and automation
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Fast communication and responsiveness
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Accountability and measurable performance
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EOS-driven leadership and team development
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Building a positive, no-drama, high-trust culture
Core Values:
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People, First: We believe that when we lead with empathy, we build trust that fuels everything else.
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Results Matter: We believe that excellence is a habit—one built by doing the small things right, every time.
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Kill with Kindness: We don’t just see problems—we read people, emotions, and environments. We bring calm, clarity, and connection wherever we go.
In 2025, we signed up 975 new cases, settled over $17 million in cases, and donated 2,700 backpacks, 300 winter coats, 500 winter hats, and 500 pairs of winter gloves. We are exceeding these numbers in 2026.
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