University of Holy Cross is a Catholic, national, and comprehensive higher education institution known for the ability to balance liberal arts and sciences and nationally accredited professional programs.
The University is acclaimed for its individualized service to a diverse student body, the integration of mind and heart in the Marianite tradition, and the academic preparation for competent professionals in service to the larger community.
The University strives to live the mission through our core values of Excellence, Respect, Integrity, Inclusion, and Compassionate Service. Through these words, we educate the whole person in the true tradition of the Marianites of Holy Cross.
You are a part of our team. As a member of the team of UHC, you will be expected to contribute your talents and energies to improve the environment and quality of the University, as well as the constituencies of the University. In return, you will be given opportunities to grow and advance in your career.
University of Holy Cross is dedicated to:
- Providing students a quality education at the best price with the best service.
- Providing members of the team with wages and benefits comparable to others doing similar work within similar higher educational institutions and within the region.
The only things we require for employment, compensation, advancement, and benefits are performance and a good team attitude; however, all employment at UHC is "at will." No one will be denied opportunities or benefits on the basis of race, color, religion, sex, national origin, age, marital status, veteran's status, or disability that does not prohibit performance of essential job functions; nor will anyone receive special treatment for those reasons.
To join the University of Holy Cross team, see the job opportunities posted below and provide the requested information. This will be forwarded to the head of the search committee for the particular job you are applying. If your qualifications meet our needs, someone will contact you to set up an interview with the committee. If your qualifications do not meet the needs for that particular job, we do keep your information on file for six months in the event that another position would become available more suited to your qualifications.
UHC assures equal opportunity for all qualified persons without regard to race, color, religion, sex, national origin, age, handicap, marital status, or veteran's status in the admission to, participation in, or employment of its programs and activities.
The University of Holy Cross is seeking a Financial Aid Counselor to support students throughout the financial aid process. The ideal candidate will guide students in understanding their financial options, assess individual financial needs, and recommend the most suitable aid opportunities. This role requires strong knowledge of federal, state, and institutional financial aid programs, as well as the ability to direct prospective students to the appropriate resources.
Key responsibilities include providing clear information and advice on eligibility requirements, student responsibilities, and program policies. The Financial Aid Counselor will assist students with completing applications, explain relevant procedures, and ensure accurate tracking of all financial aid documentation throughout the process.
Job Responsibilities:
- Assists and counsels prospective and current students to obtain the necessary resources to finance their education in accordance with federal, state, and college regulations.
- Provides information to students and parents as to the various options of financial aid such as PELL Grants, FSEOG, TOPS, LA GO Grant, Work-study, and Scholarships.
- Packages and processes student aid requests in an efficient, accurate and timely manner
- Complete verification and special circumstance reviews.
- Access and update electronic databases, including PowerFAIDS, the US Department of Education Common Origination and Disbursement (COD) system, the National Student Loan Data System (NSLDS) and ELM Resources.
- Assist with reconciliation of Title IV program.
- Assist with calculations of Return to Title IV
- Assists students with the completion of financial aid applications and provides timely follow-up to resolve issues
- Responsible for learning rules and regulations related to financial aid packaging and awarding and adhering to any regulatory policies.
- Coordinates financial aid outreach programs and facilitates University specific financial aid presentations on and off campus.
- Communicate with loan agencies and collection agencies and perform due diligence for delinquent loans.
- Communicate with appropriate state and federal agencies to resolve any conflicting issues as needed
- Maintains awareness of the University's strategic enrollment goals and collaborates as needed with others in the division.
- Response to phone and email correspondence from prospective students, continuing students, and their families regarding cost and financial aid process.
- Integrate efforts working in conjunction with all other appropriate offices of the institution.
- Participate in orientation, registration, and graduation activities.
- Serve on university committees as assigned.
- Other duties as assigned.
Qualification Requirements
- Bachelor’s degree
- One (1) to Three (3) years experience working in a financial capacity within a higher education setting or related experience.
- Broad skills in financial aid methodology, financial aid software, and federal regulations governing student financial aid programs preferred.
- Knowledge of federal, local, and state programs that provide financial assistance to students.
- Knowledge of pertinent laws, rules, and regulations such as Federal Title IV regulations.
- Various software programs and data systems as they relate to financial aid.
- Planning and organizational skills.
- Effective oral and written communication skills.
- Interpersonal skills including tact, patience, and courtesy.
- Demonstrate analytical, organizational, and supervisory skills.
- Ensure timely and efficient delivery of student financial assistance to qualified applicants.
- Interpret federal and state financial aid regulations and determine appropriate course of action.
- Monitor and award federal and state financial aid programs.
- Establish and maintain effective working relationships with faculty, staff, students, and administration.
- Perform consistently under the pressure of deadlines and other administrative demands.
- Work cooperatively with others.
Applicants who meet the qualifications listed above are invited to submit a complete application packet, consisting of a cover letter, resume, transcripts, and three letters of recommendation to Jennifer Jeansonne, [email protected] in a single submission. Incomplete application packets will not be considered.
Applications will be accepted until February 28, 2026 or until the position is filled, whichever comes first.
Equal Opportunity
The University of Holy Cross assures equal opportunity for all qualified persons without regard to race, color, religion, sex, national origin, age, handicap, marital status, or veterans’ status in the admission to, participation in, or employment of its programs and activities.
