Warranty Administrator
If you have Service Warranty experience and want to further that career, Jaguar Palm Beach is looking for a Warranty Administrator to join our family! As a part of Myers Auto Group, Jaguar Palm Beach’s vision is to redefine the automotive experience one relationship at a time. We are looking for career-minded, highly motivated individuals to join our team. We provide training, a performance-based pay package, comprehensive benefits (medical, dental, vision, life and short-term disability, PTO, 401(k) with company match, associate discounts and more) and the opportunity to excel in a supportive environment.
Position Overview:
The Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims, and submitting them to the appropriate party.
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Understand warranty coding and coverages.
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Process and submit all warranty claims and repair orders to the manufacturer promptly and accurately while adhering to warranty policy and audit guidelines.
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Assist Service Advisors with warranty questions.
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Reconcile warranty schedules.
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Fast and accurate data entry/ typing skills, CDK software.
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Ability to possibly sit for extended periods of time.
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Follow all established company, department and safety policies and procedures.
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Acceptable attendance is mandatory.
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Must be able to work all required hours, including extended hours for events, when necessary.
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Perform other tasks as assigned by Manager or Department Head.
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Must be able to perform all essential functions and work within physical demands and work environment, with or without reasonable accommodation.
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Process warranty claims and ensure accurate and timely submission.
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Prepare, submit, and follow up on warranty claims.
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Obtain brand specific product knowledge and present the knowledge in a manner that reflects pride in the product.
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Work closely with other departments to provide a cohesive customer experience.
- Dealership experience required.
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CDK/DMS experience preferred.
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Professional personal appearance.
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Excellent oral and written communication abilities
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Detail oriented with great organizational skills.
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The ability to work under pressure and prioritize.
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Strong communication skills.
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Strong computer skills.
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Attention to detail.
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Monday to Friday
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Weekends as needed.
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Salary and Commission pay.
Experience:
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Service Booker/Warranty Administrator: 1 year (Required)
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Automotive dealership parts and/or service department: 2 years (Required)
DFWP/EOE
