SKYFY TECHNICA is hiring a Billing & Account Services Specialist to support invoicing, recurring service billing, accounts receivable, payment tracking, and customer account maintenance.
This position is best suited for someone with experience in SaaS, managed services, technology services, software subscriptions, licensing, or another recurring-revenue environment.
This is not a medical billing position.
Responsibilities
- Prepare and issue accurate customer invoices.
- Process recurring charges, subscription changes, credits, adjustments, and prorated fees.
- Reconcile billing against contracts, service records, licensing activity, and customer accounts.
- Post and apply customer payments.
- Review accounts-receivable aging and follow up on overdue balances.
- Research billing discrepancies and customer questions.
- Maintain accurate account records, billing contacts, and collection notes.
- Coordinate with operations, account management, sales, and leadership to resolve billing issues.
- Help improve billing documentation, controls, and processes.
Qualifications
- At least two years of experience in billing, accounts receivable, finance operations, or customer account services.
- Experience preparing invoices and reconciling customer accounts.
- Working knowledge of credits, adjustments, payment application, and aging reports.
- Strong Microsoft Excel or comparable spreadsheet skills.
- Experience using billing, accounting, CRM, payment, or customer-portal systems.
- Strong attention to detail and numerical accuracy.
- Clear written and verbal communication.
- Ability to work independently and manage confidential information.
- Reliable availability during the agreed work schedule.
Preferred Qualifications
Experience with subscription billing, managed-services billing, software licensing, or recurring revenue is preferred.
- SaaS, subscription, or managed-services billing
- Recurring-revenue administration and reconciliation
- Contract-to-cash or order-to-cash operations
- Complex invoice reconciliation
- Accounts receivable and collections
- Billing-platform administration
- Usage-based billing, proration, renewals, and licensing changes
- Customer account services and dispute resolution
- Billing controls, reporting, and process improvement
- Independent ownership of billing cycles or customer account portfolios
Minimum Requirements
Applicants must provide a brief skills inventory with their application.
List the billing, accounting, payment, CRM, reporting, and business systems you have used. Include applicable billing, accounting, subscription, CRM, PSA, payment-processing, reporting, Microsoft 365, and customer-portal systems.
Rate your proficiency with each system from 1 to 5:
1 - Limited knowledge
3 - Comfortable and effective
5 - Expert or administrator-level proficiency
Applications without the requested skills inventory may be considered incomplete.
Pay: $24.00 - $32.00 per hour
Benefits:
- Flexible schedule
- Opportunities for advancement
- Work from home
Experience:
- SaaS: 1 year (Required)
- Account management: 1 year (Required)
- Revenue management: 1 year (Required)
Work Location: Remote
