Responsibilities:
- Greet and welcome patients to the dental office
- Answer phone calls and schedule appointments
- Verify and update patient information in the electronic medical records system
- Assist with medical administrative support tasks, such as filing and organizing patient records
- Ensure compliance with HIPAA regulations regarding patient privacy
- Coordinate with dental providers to ensure smooth patient flow and efficient scheduling
- Handle insurance verification and billing processes
- Manage the office calendar and schedule follow-up appointments
- Provide excellent customer service to patients and address their inquiries or concerns
Experience:
- Previous experience working in a dental office setting is preferred
- Familiarity with medical administrative support tasks, such as managing patient records and scheduling appointments
- Proficiency in using electronic medical records systems, such as Dentrix
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
- Strong organizational skills and attention to detail
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with dental office procedures and terminology is a plus
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- Dental insurance
- Paid sick time
- Paid time off
- Paid training
Application Question(s):
- What is a MOD in relation to dentistry?
Work Location: In person
