The job you are trying to view has expired. Please perform a new search to find current jobs.

Housekeeping Supervisor

Cheyenne Mountain Resort -
Colorado Springs, CO

Job Details

Full-time
$20 an hour

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

High school diploma or GED
Data interpretation
Property management systems (PMS)
Algebra
Productivity software

Full Job Description

Summary

Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our mission is to care for people so they can be their best!

Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land. The 4-Star Full Service property is nestled in the lush greens of Southern Colorado Springs and oversees Impressive mountain views, along with exciting activities like golf, swimming, and tennis. These allow for the unique experience that you can only get at this resort.

Hourly Rate: $20.00 per hour

Position Overview: The Housekeeping Supervisor is an entry-level leadership position in the department and can be ideal for someone with the desire to grow into management. Responsibilities will include but are not limited to: creating and distributing daily tasks to the team, training and coaching, payroll, scheduling, reviewing guest surveys and other metrics, inventory, working with guests on lost and found items, and verifying completion of work at the end of the day. This person will have daily items to complete as well as projects and will follow up on needs of the Housekeeping team. The Supervisor must have the flexibility to work mornings, afternoons, and evenings, any day of the week including on weekends and holidays.

Job Functions & Responsibilities:

Inspects Guest rooms, guest areas, employee areas, and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Assist Executive Housekeeper with the scheduling of staff according to labor standards and forecasted occupancy.
Assist in implementing departmental objectives, budgets, policies, procedures and strategies
Assist in training and supervising Housekeeping staff
Inspect all guest rooms and ensure each passes Bunkhouse standards
Implement standards and procedures to consistently conduct an accurate inventory
Monitor compliance with health and fire regulations regarding lodging facilities
Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
Maintain a high level of cleanliness and safety in the work area
Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
Ensure that all equipment is maintained in good, safe working condition
Maintain an increased awareness of safety issues throughout the property
Keep abreast of safety and emergency procedures and OSHA requirements
Attend relevant meetings

Qualifications

****Bilingual Preferred (Spanish & English)***

Two (2) years related experience in hospitality or service industry
High School diploma or general education degree (GED). College Degree preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to speak the primary language(s) of the workplace
Ability to write routine reports and correspondence
Ability to speak effectively before groups of co-workers and sister property staff
Ability to create documents in Excel and Word
Ability to understand other computer programs (i.e. Property Management System)
Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Full Time Benefits:

Medical/Dental/Vision Insurance
Health Savings Plan and Flexible Savings Plan with Medical Coverage
Colleague Discounted Room Rates
12 Complimentary Room Nights (based on availability)
Paid Time Off
2 Floating Holidays
8 Paid Holidays

Growth Opportunities
Referral Bonus
Recognition & Rewards
Basic Life Insurance
Sick Days
Friends & Family Room Rates
401(k) (Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
Employee Stock Purchase Plan (5% discount)
Complimentary Parking
Complimentary Meal During Each Shift
Employee Assistance Program (EAP)
Hyatt Property Restaurant/Coffee Shop Discount

This application window is anticipated to be open at a maximum of 30 days from May 21, 2026 – June 21, 2026, or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit careers.hyatt.com to apply.

Hyatt is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is the intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Summary

Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected