Job Overview
We are seeking a dynamic and highly skilled Lead Low Voltage Technician to join our team and drive excellence in the installation, maintenance, and troubleshooting of low-voltage telecommunications and networking systems. As a key leader in our technical operations, you will oversee complex projects, mentor junior technicians, and ensure the highest standards of safety, quality, and customer satisfaction. This role offers an exciting opportunity to work on cutting-edge communication systems, fiber optic networks, and structured cabling installations across diverse environments. Your expertise will be instrumental in delivering reliable connectivity solutions that power modern communication infrastructure.
Responsibilities
- Lead the installation, configuration, and troubleshooting of low-voltage systems including CCTV, fiber optic cabling, Ethernet networks, VoIP telephony, and structured cabling (Cat5, Cat6).
- Oversee field service activities ensuring timely completion of projects while maintaining strict adherence to safety protocols and industry standards such as NEC (National Electrical Code).
- Utilize diagnostic tools such as ohmmeters, telecommunications testing equipment, and RF testers to identify issues and implement effective solutions.
- Interpret schematics, wiring diagrams, and technical manuals to accurately install and troubleshoot complex telecommunications systems.
- Supervise team members on-site during fiber splicing, network wiring, equipment repair, and cable termination tasks to ensure quality workmanship.
- Collaborate with clients to understand their communication needs, provide expert guidance on system design, and deliver exceptional customer service throughout project execution.
- Maintain detailed documentation of all work performed, including test results, system configurations, and service reports for future reference.
Experience
- Proven experience as a service technician specializing in low-voltage electrical wiring, telecommunications systems, or data center environments.
- Extensive knowledge of LAN (Local Area Network), WAN (Wide Area Network), Cisco routers, Juniper devices, Avaya telephony systems, and network installation best practices.
- Hands-on experience with fiber optic systems installation—including splicing—and troubleshooting advanced networking equipment such as switches and routers.
- Familiarity with NEC electrical codes related to low-voltage wiring installations and adherence to safety standards.
- Skilled in using hand tools, power tools, diagnostic instruments, and testing equipment for precise system setup and maintenance.
- Strong customer service orientation with the ability to communicate technical information clearly to clients and team members alike.
- Prior leadership experience managing projects or supervising technicians in telecommunications or IT environments is highly desirable.
Join us if you’re passionate about building reliable communication networks! We value proactive problem-solvers who thrive in fast-paced settings and are eager to lead by example in delivering top-tier low-voltage solutions that keep businesses connected.
Pay: $28.00 - $30.00 per hour
Security clearance:
Work Location: In person
