We are seeking a detail-oriented Temporary Insurance Accounts Receivable (A/R) Specialist with a strong background in Workers’ Compensation billing and follow-up. This role is focused on a targeted clean-up and optimization project to resolve outstanding Workers’ Compensation accounts, streamline workflows, and improve overall reimbursement performance.
This is an excellent opportunity for someone who thrives in project-based work, enjoys problem-solving, and can quickly make an impact in a fast-paced revenue cycle environment.
This position is on-site and requires regular attendance at our Stonemill location. Remote work is not available for this role.
Responsibilities:
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Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.
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Perform comprehensive A/R follow-up on Workers’ Compensation claims, including aged and complex accounts.
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Investigate and resolve denials, underpayments, and claim rejections.
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Research payer requirements and ensure compliance with state-specific Workers’ Compensation regulations.
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Work closely with internal teams (authorizations, coding, billing, and front-end staff) to identify root causes of delays and denials.
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Correct claim errors and coordinate rebilling and appeals as appropriate.
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Identify trends and recommend process improvements to streamline Workers’ Compensation workflows.
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Document findings and assist in developing standardized processes and best practices for ongoing management.
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Maintain accurate and timely documentation in the billing system.
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Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
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Perform other duties as assigned.
Project Goals:
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Reduce outstanding Workers’ Compensation A/R
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Improve claim accuracy and turnaround times
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Establish efficient, sustainable workflows for future processing
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Enhance overall reimbursement and decrease denial rates
Qualifications:-
2+ years of insurance A/R experience, with strong emphasis on Workers’ Compensation
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Demonstrated knowledge of Workers’ Compensation payers, fee schedules, and billing rules
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Experience with denial management, appeals, and payer follow-up
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Familiarity with EHR/billing systems (preferably Epic)
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Strong analytical and problem-solving skills
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Excellent communication and organizational abilities
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Ability to work independently and meet project deadlines
Preferred Qualifications:
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Experience supporting a clean-up or backlog reduction project
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Background in ambulatory surgery center (ASC) or physician billing
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Knowledge of state-specific Workers’ Compensation guidelines relevant to operations
Physical Requirements and Working Conditions:
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Work may require sitting for long periods of time
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Stooping, bending and stretching for files and supplies.
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Occasionally lifting files or paper weighing up to 30 pounds.
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Requires manual dexterity sufficient to operate a keyboard, type at 35 wpm, operate a calculator, telephone, copier and other office equipment as necessary.
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It is necessary to view and type on computer screens for long periods.
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Works in close proximity to business office personnel within limited workspace. Interaction with others and phones is often disruptive.
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Tasks are of minimal hazardous conditions.
We are Proud to Offer:
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401(K) Retirement Plan
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Employee Assistance Program
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Free Parking
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Sick Time accrued according to company policy, based on FTE
This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation in a positive and supportive environment. Come join our team!