Job Overview
We are seeking a dedicated and experienced Shift Leader to join our Crumbl team in a fast-paced food service environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Leader, you will oversee daily operations, manage staff, and ensure that all food safety and quality standards are met while providing an outstanding dining experience for our guests.
Duties
- Supervise daily operations of the restaurant, ensuring smooth workflow and adherence to company policies.
- Train, mentor, and develop team members in food preparation, customer service, and operational procedures.
- Operate POS systems such as Aloha POS or Micros POS for efficient cash handling and transaction processing.
- Oversee food preparation and cooking processes to maintain high standards of quality and safety.
- Ensure compliance with food safety regulations and proper food handling techniques.
- Assist in budgeting and financial management to optimize operational efficiency.
- Handle customer inquiries and resolve any issues or complaints promptly.
- Collaborate with management to implement strategies for improving service quality and operational performance.
- Maintain cleanliness and organization of the kitchen and dining areas.
Requirements
- Previous experience in a quick service or fast food restaurant setting is preferred; fine dining experience is a plus.
- Strong knowledge of food service management principles, including kitchen management and food production.
- Proven supervisory experience with the ability to lead a team effectively.
- Excellent customer service skills with a focus on hospitality.
- Familiarity with cash handling procedures and POS systems (Aloha POS or Micros POS).
- Ability to train staff on various aspects of restaurant operations, including culinary skills and customer interaction.
- Strong communication skills with the ability to motivate team members.
- Must have evening and Saturday availability.
- Must be 18 or older.
- Knowledge of food safety regulations and best practices in food handling.
- Background in culinary arts or hospitality management is advantageous. If you are passionate about the food industry, possess strong leadership qualities, and thrive in a dynamic environment, we encourage you to apply for the Shift Leader position. Join us in creating memorable dining experiences for our guests!
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
