Job Description
Do you have the passion and drive to help others? Come work for Whitney Sleep Diagnostics & Consultants where you can make a difference, work with a multitude of different individuals, and be a part of a continuously growing company.
The Company:
Whitney Sleep Diagnostics & Consultants has been providing comprehensive sleep medicine services to patients for over a decade. Our mission is to serve patients in areas where access to sleep medicine has been limited. We collaborate with hospitals in rural Midwest communities to offer them a sleep medicine program tailored to yield positive patient outcomes.
The Position:
We are looking for a full-time Clinical Support Representative in our DME/Supplies Department for the Detroit Lakes, MN office that would be able to supply patients with Durable Medical Equipment (DME)- CPAP, BIPAP, etc.. as prescribed by the physician by managing inbound and outbound phone calls as well as packing supplies, placing new orders, and managing inventory.
Qualifications
- Previous experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Familiarity with handling inventory, packaging, electronic health records (EHR), insurance, and multi-line phone systems
- Knowledge of HIPAA policies and guidelines
- Proficient in operating computers and Microsoft Office
- Ability to multi-task, set priorities, pay attention to details, and manage time effectively
- Work well in a team dynamic as well as independently
Why should you apply?
- Benefits with 50-75% company match
- 4 weeks accrual of Paid-Time-Off
- A company that cares about its employees
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Work Location: In person
