Front Office & Patient Care Specialist
Join Our Growing Chiropractic Team!
At Advanced Back and Neck Care Center, we’re dedicated to helping patients achieve optimal health through personalized chiropractic care. We are currently seeking a Front Office & Patient Care Specialist to join our team. As the Front Office & Patient Care Specialist, you will be the welcoming face of our office and the first point of contact for our patients!
This is an excellent opportunity for someone who is outgoing, friendly, organized, and passionate about providing excellent patient service. We are looking for someone who is eager to learn and grow with our supportive health care team.
Key Responsibilities:
- Greeting all patients and visitors with a smile.
- Teach patients how to use the self check-in iPad.
- Prepare all forms to be completed prior to the shift.
- Prepare patient charts.
- Manage the daily flow of the office to ensure smooth and efficient operations.
- Assist with data entry.
- Answering telephones and responding to text messages.
- Scheduling appointments.
- Collecting payments.
- Follow up with patients’ treatment schedules.
- Ensure HIPAA compliance.
- Cross training with other departments depending on the daily schedule.
Qualifications:
- Previous Front Desk experience (preferred), preferably in a chiropractic or similar healthcare setting.
- Friendly, professional and courteous demeanor.
- Excellent communication skills and a strong patient-first mindset.
- High attention to detail and strong multitasking ability.
- Able to shift positions depending on the daily schedule.
- Dependable and punctual, with a strong work ethic.
- Ability to maintain confidentiality and comply with HIPAA regulations.
- Team player with a flexible and proactive attitude.
What We Offer:
- Positive, wellness-oriented work environment
- Monday-Friday schedule and opportunities for growth
- Paid holidays and time off
- Health and wellness perks
- Supportive, experienced, and collaborative team
If you have a desire to help patients, enjoy working with other professionals, and have good organizational skills, we’d love to hear from you!
Job Type: Full-time
Pay: $18.65 - $20.25 per hour
Benefits:
- Health insurance
- Health savings account
- Paid time off
Work Location: In person
