Crown Marketing Group, a sales and development firm that builds partnerships, is seeking an AT&T Wireless Associate in Fort Worth. The AT&T Wireless Associate also connects with our Spanish-speaking customers who want more than just a transaction; they want a provider they can count on for years. Offer the complete connectivity experience to our Spanish-speaking customers!
As an AT&T Wireless Associate, you will complete sales training that makes you fluent AT&T's advantage, not just the speeds, but the difference it makes when a family's connection finally keeps up with their life. The AT&T Wireless Associate then helps customers understand what they're signing, why it costs what it costs, and how to get help if something goes wrong later.
Core Functions of the AT&T Wireless Associate
- Connect our bilingual customers in person with AT&T solutions that enhance mobile communication, home internet performance, and digital lifestyles.
- Assess customer accounts to recommend smartphones, wireless plans, Fiber internet, and connected services based on current and future needs.
- Present AT&T mobile technology and Fiber capabilities through sales conversations that encourage informed purchasing decisions.
- Guide customers through wireless activations, account management, device upgrades, and Fiber enrollment while delivering exceptional service.
- Discover sales opportunities by recommending additional lines, premium wireless plans, and high-speed Fiber connectivity.
- Build lasting customer relationships through proactive communication and bilingual support tailored to diverse communities.
Preferred Skills for the AT&T Wireless Associate
- Communicate clearly in Spanish and English to explain AT&T mobile benefits effectively.
- Listen actively to offer personalized mobile sales recommendations.
- Build trust with Spanish-speaking customers for open community sales dialogue.
- Show resilience, overcoming objections with a positive attitude in sales.
- Focus on delivering value through ethical sales practices.
Pay: $42,000.00 - $53,000.00 per year
Work Location: In person