Location: Cavco Shippenville, PA Schedule: Monday–Friday 8AM-5PM, Full Time Compensation: $18.00-$20.00, Depending on experience
About the Role
We’re looking for a reliable, organized, and customer-focused Service Coordinator to join our team full time. This role is essential to keeping our operations running smoothly—you’ll be the central point of communication between customers, technicians, and dealers of our homes. If you enjoy problem‑solving, multitasking, and helping people, this is a great fit.
Key Responsibilities
- Coordinate and schedule service appointments, work orders, and technician assignments
- Serve as the primary point of contact for customer inquiries, updates, and follow‑ups
- Maintain accurate records, documentation, and service logs
- Monitor job progress and ensure timely completion of services
- Communicate effectively with internal teams to support workflow and customer satisfaction
- Assist with billing, invoicing, and administrative tasks as needed
- Provide exceptional customer service in person, by phone, and via email
Qualifications
- Previous experience in service coordination, customer service, or administrative support preferred but not required
- Strong communication and organizational skills
- Ability to multitask and manage competing priorities
- Comfortable using scheduling software and basic office applications
- Problem‑solving mindset and attention to detail
- Professional, friendly, and dependable
Benefits
Full‑time employees enjoy a comprehensive benefits package, including:
- Health, dental, and vision insurance
- Paid time off and paid holidays
- Retirement plan options
- Company‑provided training and development
- Opportunities for advancement
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
