Company Overview
NYC Health + Hospitals has a team of over 5,500 mission-driven behavioral health staff and providers dedicated to providing the highest quality mental health care and substance use services to all New Yorkers. Together, we strengthen millions of lives and we are looking for ambitious and committed providers to join us. Learn more about opportunities for impact in our health system here.
For behavioral health providers motivated by mission-driven work, NYC Health + Hospitals offers an unparalleled opportunity to advance a career at the forefront of public psychiatry. Bring your empathy and expertise to strengthening behavioral health services for New Yorkers citywide.
About SHOW
SHOW- the Street Health Outreach & Wellness Program - Street Health Outreach & Wellness (SHOW) program is NYC Health & Hospital’s street medicine initiative, delivering comprehensive medical, behavioral health, and care coordination services directly to individuals experiencing homelessness who are living unsheltered. There are 6 SHOW teams across the city, each unit affiliated with the Primary Care Safety Net clinic of an H+H hospital (Bellevue, Elmhurst, Lincoln, Woodhull). The program is also now building-out 3 additional teams which will have a special focus on unsheltered encampment engagement.
Why Join Us?
Joining SHOW presents a rare opportunity to participate in a dynamic public health approach to addressing unsheltered homelessness and the connected health challenges facing New Yorkers who live on the street. As a Social Worker Level II, you will be providing frontline service in the community, supporting people experiencing homelessness, mental health challenges, substance use, and related health and housing hurdles.
This role offers meaningful experience in the field, with core responsibilities including clinical assessment, de-escalation, brief interventions, and systems coordination in real time. You will help shape an evolving citywide model, contribute to program development, and influence how NYC H+H and the City bring care of individuals experiencing homelessness.
If you are a new or experienced clinician seeking challenging, purpose-driven work with visible impact at both the individual and system level, the SHOW program offers a powerful opportunity to lead change.
About the Role: Social Worker Level II
NYC H+H seeks Social Workers motivated to join a pioneering initiative and have a transformative impact on the lives of people experiencing homelessness, with openings currently with our Brooklyn and Queens-based teams.
The licensed social worker (LMSW) provides frontline engagement and care, helping patients navigate the health and housing journey, and all within a multi-disciplinary approach. Core responsibilities include engagement and trust-building, brief interventions, comprehensive risk assessments, harm reduction education, and rapid connection to appropriate services. This role requires excellent judgement, adaptability, and the ability to engage effectively in dynamic environments. Orientation and training is provided to fully prepare you for this role.
The duties are primarily performed in field-based settings. Some of the physical activities include working outdoors in all kinds of weather, climbing stairs, treating individuals who may have infectious and communicable diseases, working for extended periods during the day in a mobile vehicle, canvassing neighborhood parks, subway stations, and encampment sites to engage patients experiencing homelessness. When in the field, administrative tasks such as telephone calls, virtual meetings, and medical record documentation are typically done in a mobile vehicle.
Example of Typical Tasks:
● Conduct evaluations, including risk and safety assessments
● Deliver brief intervention, engagement, and harm reduction strategies in the field
● Develop rapid, patient-centered disposition plans
● Access and leverage real-time health information
● Collaborate with natural supports and community resources
● Complete timely documentation that meets quality standards
● Participate in ongoing educational and development opportunities, and supervision Provide peer support and orient new Social Workers
● Participate in team, borough, program, and departmental meetings
● Adhere to H+H, city, state, and federal standards and regulations
● Model person-centered, recovery-oriented, trauma-informed and culturally responsive practice
● Demonstrate ICARE values (Integrity, Compassion, Accountability, Respect, Excellence)
● Perform other duties as assigned
Work Location & Schedule: Brooklyn, Bronx, Queens, Manhattan
SHOW Social Workers may operate across a range of shifts, including evenings, weekends and holidays. A typical Social Worker Level IIs schedule includes shifts ranging from 9:00am to 5:00pm M-F, and rotates between NYC H+H facilities and the SHOW unit.
Minimum Qualifications
● Master’s Degree in Social Work
● A valid Licensed Master of Social Work (LMSW) license issued by the New York State Education Department
● At minimum, one-year experience working with people with serious mental illness (e.g. mobile crisis team, mobile treatment team, community-based health provider, hospital emergency room, inpatient psychiatric care) and three years’ experience preferred
Knowledge, Skills, Abilities and Other Requirements
● Mental health evaluation/risk assessment
● Crisis intervention techniques
● Mental health and substance use
● Disposition planning
● Field-based service
● Motivational Interviewing
● Personal or family lived experience with behavioral health valued
Benefits
NYC Health and Hospitals offers a competitive benefits package that includes health insurance coverage, dental, vision, retirement saving plans and paid time off.
● Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
● Retirement Savings and Pension Plans
● Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
● Opportunity to receive in loan repayment
● College tuition discounts and professional development opportunities
● Ongoing professional development opportunities and free CEUs
● College Savings Program
● Union Benefits for eligible titles
● Multiple employee discounts programs
● Commuter Benefits Programs
Interested candidates may send their resume, cover letter and social work license to [email protected] for a preliminary screening call. Please note SHOW Program and preferred zip code in your subject.
Interested applicants may also apply directly through the NYC Health + Hospitals career portal by searching the Job ID for your preferred location and shift.
Pay: $85,078.00 per year
Application Question(s):
- Do you have one year of experience working with people with mental illness?
Education:
License/Certification:
Work Location: In person
