Position Purpose:
The Sr. Analyst Pro Experience will serve as a key role supporting the Home Depot Pro strategic growth initiatives. As part of the Enterprise Pro team, the Sr. Analyst Pro Experience will be responsible for owning on small to medium subsets of larger initiatives that involve conducting research, using independent judgement, identifying potential opportunities for growth, providing and analyzing quality data, test, learn and refine recommendations and effectively communicate and present within expectations of project timelines. A high level of analytical ability is required to distinguish multiple components of a problem and develop conclusions using quantitative skills with the ability to effectively communicate project or initiative findings. This role will work in a cross-functional environment supporting respective workstreams and leadership to meet business priorities.
Key Responsibilities:
30% Business Acumen - Subject matter expert for assigned initiative; Learn and report on best practices, industry standards, and requirements associated with assigned projects; Through independent judgement, develop solutions and recommend project or strategy planning and data utilization
20% Data Analysis - Identify, research and measure ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise
20% Effective Communication - Ability to create clear and accurate documents and presentations and ability to present and deliver to a wide variety of stakeholders
30% Project Management - Responsible for owning small to medium initiative-specific projects and reporting, prioritizing projects and tasks to ensure deliverables and goals are met or exceeded
Direct Manager/Direct Reports:
Travel Requirements:
Physical Requirements:
Working Conditions:
Minimum Qualifications:
Preferred Qualifications:
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to draw accurate conclusions from financial documentation
Demonstrated project management skills
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
Minimum Education:
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Drives Results
