Veterinary Receptionist
- Must have excellent communication skills.
- Must be proficient with veterinary medical terminology.
- Must have general knowledge of veterinary medicine.
- Previous experience in a veterinary clinic setting is required.
- Maintain a clean and professional appearance at all times. The receptionists are the first point of contact when greeting clients, vendors and members of the public.
- Answer and direct incoming phone calls and email inquiries in a timely manner.
- Schedule appointments, surgeries and urgent care.
- Must be empathetic and show compassion.
- Must maintain a calm and positive attitude even in difficult situations and emergencies.
- Admitting and discharging procedures.
- Take prescription refill and medical records requests.
- Rooming patients including collecting and recording patient weigh-in.
- Maintain accuracy of cash and POS transactions in admitting and discharging patients including collecting deposits.
- Explain hospital procedures and protocols to clients and pet owners.
- Ensure patient records are complete and accurate. All communications are properly recorded.
- Perform opening and closing procedures.
- Perform a variety of other clerical duties as needed.
- Maintain cleanliness in all client accessed areas and throughout the hospital.
- Bilingual preferred but not required.
In addition to providing excellent customer service to clients and ensuring that front desk operations run smoothly, the receptionist acts as the primary greeter when a client enters the waiting room with their pet, alerts the appropriate technician or veterinarian of the client’s arrival, and processes the client’s payment at the conclusion of the appointment.
Job Types: Full-time, Part-time
Pay: From $18.50 per hour
Benefits:
Education:
Experience:
- Front desk: 5 years (Preferred)
- Veterinary clinic: 2 years (Preferred)
Ability to Commute:
- La Quinta, CA 92253 (Preferred)
Ability to Relocate:
- La Quinta, CA 92253: Relocate before starting work (Required)
Work Location: In person
