Control Room Operator (Sheriff's Office)

Dakota County, Minnesota
Hastings, MN

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Job Details

Full-time
$52,326 - $81,760 a year
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Stakeholder relationship building

Full Job Description

General Description

POSTING TYPE: Open competitive
DEPARTMENT: Sheriff
HOURS: Full-time
HIRING RANGE: $52,326- $65,408/year (grade105)
SALARY RANGE: $52,326- $81,760/year
LOCATION: Hastings, LEC
UNION: T320JL
CLOSE DATE: 4:30 p.m. on 7/13/2026

This position is being posted to fill current and future permanent vacancies. Please be sure to include ALL relevant work experience on your application form.

Job Summary:
Electronically control all access to, from, and inside the jail via computer terminal while guiding staff, law enforcement, professional visits and the public within the facility while maintaining jail safety and security according to facility policies and procedures. Promptly dispatch corrections staff to location of alarms and emergency situations. Provide radio communications and other means of communication to support the operations of the jail and contact other law enforcement agencies as required.

Minimum Qualifications

Candidates must pass ALL recruitment and pre-employment requirements listed below to become a Control Room Operator. Candidates who are unable to successfully pass the requirements below will be removed from further consideration.

1. Educational/Experience Qualifications: candidates must meet the minimum qualifications as listed on the posting and be able to produce appropriate documentation.
2. Interviews: Candidates will be asked to complete a series of interviews; this may include phone interviews, oral board interviews and/or interviews with the Sheriff and Chief Deputy.
3. Background Check: candidates must pass a thorough background investigation conducted by the Dakota County Sheriff's Office. Applicants must meet standards regarding acceptable driving and conviction records, law enforcement contacts, employment history, and honesty.

Minimum Qualifications

High School Diploma/GED

AND

Two years of full-time work experience from any industry or employer. Convert any part-time experience to full years (i.e. 20 hours week for 2 years equals 1-year full time). Do not round up years of experience (i.e. 2 yrs. 9 mos. would equal 2 years).

A completed 2-year degree or higher in any field.

Pursuant to Dakota County Policy, this position is designated as Safety Sensitive. “Safety-sensitive position” means a position, including any supervisory or management position, in which impairment caused by drug, alcohol, or cannabis use would threaten the health and safety of any person as defined in Minnesota Statutes Section 181.950, subdivision 13.

Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

Represent the Sheriff's Office in a positive, professional manner.
Build and maintains positive working relationships.
Maintain standards of dress in accordance with policy and procedure.
Understand and complies with policy and procedure to include Sheriff's Office memorandums, directives, and notices.
Maintain officer safety and situational awareness.
Provide credible and truthful reporting and testimony as needed.
Monitor security precautions and control the movement of inmates & staff within the secure area of the Dakota County jail via monitors and control panel access or keys control.
Electronically control all doors within the jail.
Monitor, detect, and facilitate a response to requests/needs for emergency assistance.
Monitor weather conditions and provide weather updates to the jail sergeant.
Maintain building security log for after-hours personnel.
Report non-compliance of safety or security related policies to Jail Sergeant.
Maintain continuous monitoring of several alarm systems.
Log all inmate departures and arrivals from work release and STS programs.
Conduct radio checks prior to the start of each new shift.
Receive calls from the public and other law enforcement agencies during and after business hours.
Maintain all fax, radio, telephone, television, computers, and equipment in Master Control and arrange for repairs as needed.
Monitor video visiting system.

ESSENTIAL JOB FUNCTIONS: Duties are essential functions as well as regular attendance according to the position's management approved work schedule.

Knowledge, Skills & Abilities and Work Environment

Ability to see, hear and remember facts and circumstances to write an accurate report of the facts.
Ability to communicate effectively both orally and in writing.
Ability to deal with inmates, coworkers, and the public in a fair and respectful manner.
Ability to solve varied and diverse problems that require deductive reasoning skills.
Ability to work independently with little supervision, self- motivated.
Considerable ability to work effectively while under stressful situations.
Knowledge of State, County, and Federal regulations.
Knowledge of Dakota County computer program. Monitor all inmate and jail staff activity via CCTV.

Candidates for employment with Dakota County Sheriff's Office must be able to comply with Policy 1043.3 which states that non-offensive tattoos which are visible while working are generally allowed. All tattoos must be approved before allowed to be visible. Tattoos may require covering if they are determined to be unsightly, offensive or a job assignment requires it. Visible tattoos on the ears, head, face, neck, or any portion of the hand area are prohibited, unless approved by the Sheriff.

WORK ENVIRONMENT: Workers in this class mainly work in a secure control room inside the jail but will also have occasional contact with inmates throughout the jail. Work is performed in a 24/7 secure facility environment and staff are required to work either an 8 or 12-hour shifts, which includes weekends and holidays. Staff may also have to work on-call, over-time, and forced shift extensions.

Benefits

Comprehensive and affordable medical, dental, vision, and other benefits
Excellent work-life balance
Generous paid time off (accrual rate starts at four weeks per year)
Eleven paid holidays and one floating holiday each year
Pension with a generous employer contribution

Selection Process

You submit an online application that includes supplemental questions
We assign you a score based on your qualifications
Top scoring candidates are referred to the hiring manager for interview consideration
We conduct background and reference checks before hiring

Apply Now

General Description

Minimum Qualifications

Duties & Responsibilities

Knowledge, Skills & Abilities and Work Environment

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