Job Overview
Join our dynamic Physical Therapy Clinic as a Front Desk/Aide, where your energy and dedication will help create a welcoming environment for patients seeking recovery and wellness. In this vital role, you will serve as the first point of contact, ensuring smooth clinic operations while providing exceptional patient service. Your enthusiasm and organizational skills will support our team in delivering top-quality outpatient, inpatient, and post-acute care across orthopedics, geriatrics, and sub-acute settings. This paid position offers a fantastic opportunity to gain hands-on experience in a fast-paced healthcare environment while making a meaningful difference in patients’ lives.
Duties
- Greet patients warmly and assist with check-in and check-out procedures, ensuring accurate intake information.
- Manage patient scheduling, appointment confirmations, and follow-up communications to optimize clinic flow.
- Maintain detailed records of patient visits, medical terminology, and treatment notes with precision and confidentiality.
- Support clinical staff by preparing treatment areas, organizing supplies, and assisting with basic patient care tasks as needed.
- Answer phone calls promptly, direct inquiries appropriately, and provide clear information about services offered.
- Ensure the cleanliness and organization of the front desk area and treatment spaces to uphold safety standards.
- Collaborate with team members to coordinate inpatient, outpatient, orthopedics, geriatrics, and sub-acute care services efficiently.
Experience
- Prior experience in hospital or clinic settings is highly preferred, especially Insurance verification
- Experience working with diverse patient populations including geriatrics and individuals requiring acute or sub-acute care.
- Demonstrated commitment to patient service excellence with excellent communication skills.
- Previous roles involving intake processes or front desk responsibilities in healthcare settings are advantageous.
- Ability to adapt quickly in a fast-paced environment while maintaining professionalism and attention to detail. Join us to be part of a passionate team dedicated to restoring mobility and improving quality of life through compassionate care!
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
