Retail Clerk Job Description
As a Retail Clerk you’ll be an essential part of our team. Your responsibilities will include providing excellent customer service, handling cash transactions, managing inventory, and ensuring compliance with local laws.
Responsibilities: Your responsibilities will include but are not limited to:
· Customer Service: Greet customers as they enter the store, assist customers in locating products and provide recommendations, Handle customer inquiries, complaints, and returns courteously.
· Cash Handling: Operate the cash register accurately, Process payments (cash, credit/debit cards, etc.) and issue receipts, Maintain a balanced cash drawer.
· Inventory Management: Receive and check incoming shipments of liquor products, Stock shelves and arrange displays, monitor inventory levels.
· Cleanliness and Organization: Keep the store clean, including sweeping, mopping, and dusting, empty trash, arrange products neatly on shelves, Ensure proper labeling and pricing.
· Compliance with Regulations: Verify customer age for tobacco and age regulated purchases, Understand and follow state and local tobacco laws, handle tobacco responsibly and prevent sales to underage or intoxicated individuals.
· Additional Duties: Assist with store opening and closing procedures, help with periodic inventory counts, collaborate with colleagues to maintain a positive work environment.
· Compliance: Adhere to company policies and health and safety regulations.
Core Values: Lives by our core values.
· Customer Focused: Prioritize customer satisfaction and experience.
· Associate Focused: Support and develop the store team.
· Teamwork: Collaborate effectively with colleagues.
· Servant Leadership: Lead by serving others.
· Embrace Change/ Adaptability: Adapt to industry shifts and being flexible and open to change.
· Digital Transformation/ Innovation: Stay informed about technological advancements.
· Strategic Thinking: Contribute to long-term store goals.
· Talent Management: Nurture staff development.
· Diversity/ Inclusion: Creating an environment where everyone feels welcome and valued. Valuing different perspectives and backgrounds.
· Integrity: Uphold honesty and ethical behavior.
· Respect: Treating others with consideration and kindness.
· Culture: Uphold and promote the store’s values, emphasizing ethical behavior and integrity.
Minimal Qualifications/ Physical Demands: Your qualifications. Physical demands will include but are not limited to:
Qualifications:
· Must be at least 21 years old due to the nature of the products sold
· Excellent communication and interpersonal skills to assist customers effectively.
· Accuracy in handling cash transactions and inventory management.
· Ability to multitask and adapt in a dynamic environment.
· Ability and Will to learn.
Preferred Qualifications:
· Ability to work flexible hours, including evenings, weekends, and holidays
· Familiarity with local and state regulations related to alcohol sales.
Physical Demands:
· Stand or Sit - Must be able to remain in a stationary position 80% of the time.
· Walk - The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
· Use hands/fingers to handle or feel - Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
· Climb (stairs/ladders) or balance - Occasionally ascends/descends a ladder
· Stool, kneel, crouch, or crawl - Constantly positions self to maintain files in file cabinets.
· Talk/hear - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
· See - The ability to observe details at close range (within a few feet of the observer)
· Carry weight, lift, push, pull - Frequently moves items weighing up to 50 pounds or more across office for various needs.
Pay: $15.50 - $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
