Job Responsibilities:
- Greet every member and guest with enthusiasm and a smile
- Tour potential members around the club with the goal of signing up the person for a membership
- Answer phone calls in a professional and energetic manner
- Serve delicious protein smoothies to requesting members
- Execute all opening/closing operational procedures to ensure the club runs smoothly
- Handle member requests and concerns with a sense of urgency
- Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
- Maintain regular and punctual attendance
- Comply with all company policies and procedures
Qualifications:
- Enthusiastic, energetic, friendly and personable
- Excellent verbal and written communication skills
- Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
- Able to remain in a stationary position at the front desk for the majority of the workday
- World class customer service skills
- Works hard, multi-tasks and is a problem solver
- Passion for the Retro brand
- Must be 18+ to work
Compensation and Benefits:
- Complimentary Retro Fitness Membership
Job Types: Full-time, Part-time
Pay: $17.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
