About the Role
Are you passionate about luxury beauty, skincare, and delivering exceptional client experiences? Dillard's is seeking an energetic, results-driven Lancôme Brand Manager to lead one of the world's most prestigious beauty brands.
This leadership role is ideal for someone who thrives in a fast-paced retail environment, enjoys building lasting client relationships, coaching others, and driving business through exceptional service rather than waiting for foot traffic.
Responsibilities
- Drive daily, weekly, and monthly sales goals while consistently exceeding performance expectations.
- Build a loyal clientele through personalized consultations, follow-up communication, and appointment booking.
- Deliver luxury skincare consultations, makeup applications, and fragrance recommendations.
- Recruit new clients through outreach, events, and community engagement.
- Lead by example in creating exceptional customer experiences.
- Coach and inspire teammates while partnering with store leadership to grow the overall beauty business.
- Execute Lancôme merchandising standards and maintain a beautiful, inviting counter.
- Increase average transaction value through complete skincare, makeup, and fragrance routines.
- Participate in store events, product launches, and promotional activities.
- Maintain strong product knowledge through ongoing education and brand training.
What We're Looking For
- Previous experience in prestige cosmetics, skincare, luxury retail, or beauty sales preferred.
- Proven ability to achieve or exceed sales goals.
- Strong leadership and coaching skills.
- Passion for skincare, beauty, and client service.
- Self-motivated with an entrepreneurial mindset.
- Excellent communication and relationship-building abilities.
- Comfortable performing consultations, demonstrations, and makeovers.
- Flexible availability, including evenings, weekends, and special events.
Preferred Qualifications
- Previous Lancôme, luxury beauty, Sephora, Ulta, Macy's, Nordstrom, or department store experience is a plus.
- Licensed esthetician or cosmetology license is welcomed but not required.
- Experience developing a loyal clientele.
- Comfortable using technology to maintain customer relationships and appointment scheduling.
Why Join Dillard's?
- Competitive compensation with commission opportunities.
- Comprehensive benefits package for eligible associates.
- Paid training from one of the world's leading luxury beauty brands.
- Career advancement opportunities within Dillard's and luxury cosmetics.
- Employee merchandise discounts.
- Supportive leadership focused on development and career growth.
- Opportunity to lead a top prestige beauty brand in a high-volume location.
The Ideal Candidate
We're looking for someone who doesn't wait for customers—they create opportunities. Our ideal Brand Manager is passionate about skincare, enjoys educating clients, builds meaningful relationships, and inspires others through enthusiasm, professionalism, and results. If you love helping clients feel confident while growing a successful business, we'd love to meet you.
Apply today and become part of the luxury beauty experience at Dillard's.
Pay: $20.00 - $24.00 per hour
Benefits:
Work Location: In person
