Veterinary Ophthalmology Services - Chattanooga is seeking a full-time experienced Veterinary Receptionist to join our caring and dedicated team. We are looking for top-notch skills and a positive team attitude that fits with our drama-free practice. Candidates must have the ability to deliver clear and compassionate client communication, proactive assistance in a supportive capacity, and accurate, efficient medical data entry. We are seeking an individual that can become a support asset to round out our team.
Duties include, but are not limited to:
· Client Communication & Service: Answering multi-line phones, handling check-ins/check-outs, managing client education, triage of medical cases, and coordinating veterinary consultations and referrals.
· Pharmacy Inventory Management: Filling prescriptions, calling in prescriptions, tracking pharmacy inventory.
· Scheduling & Administration: Scheduling appointments (surgeries, comprehensive and progress exams) and managing client records with attention to detail.
· Financial Tasks: Processing payments, managing billing and invoicing, and handling end-of-day reports.
· Front Office Administration: Ensuring the reception and pharmacy areas are clean, organized, and welcoming.
· Medical Support: Triaging emergency cases, communicating with staff to update them on arrivals, maintaining patient records, assisting room and surgery staff with administrative duties, assisting with restraint and diagnostics when needed (cross-training provided).
Ideal candidates must have the following skills and qualifications:
· Communication: Exceptional verbal and written skills, the ability to handle emotional or difficult client situations with empathy, with great interpersonal communication skills.
· Technical Skills: Proficiency with computer systems, including Microsoft Office and veterinary practice management software (Veterinary Ophthalmology Services - Chattanooga utilizes ezyVet – previous knowledge is a plus, but not required).
· Experience: Minimum of 2 years’ experience in a veterinary office is required (cross-training as veterinary assistant is a plus but not required).
· Organizational Skills: Organization, ability to multi-task, prioritize duties, hardworking and detail oriented, with the ability to stay calm under pressure in a fast-paced work environment.
· Physical Requirements: Ability to stand or sit for long periods and, in some cases, assist with lifting
Experience in the veterinary profession is REQUIRED.
No Weekends or late nights are required. We are open Monday through Thursday only. Hours will be 7:00 AM to 5:00 PM. Join a professional staff focused on excellence. Competitive salary and compensation packages.
Read more about us at www.vostn.com. Please scroll down to employment and education and find our application and instructions for your cover letter. Complete both (fill out salary section indicating a range of pay) and email. Once we receive your paperwork, we will give you a call for a brief, informal conversation prior to scheduling an interview on-site. Please put the best time to call, and a good phone number to reach you on your cover letter.
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Veterinary: 2 years (Required)
Language:
Location:
- Chattanooga, TN 37421 (Required)
Shift availability:
Work Location: In person
