Front Desk Associate (Full-Time or Part-Time)
Fairfield Inn & Suites
Hourly Rate: Starting at $14-15 per hour
Schedule: 5 Days per Week | 8-Hour Shifts (7a-3p, 3p-11p or 11p-7a)
Join our hospitality family at Fairfield Inn & Suites in Augusta, GA, where comfort meets Southern charm. We’re currently seeking a reliable and guest-focused Front Desk Associate to join our team part-time.
Key Responsibilities:
- Greet and check in guests with warmth, professionalism, and efficiency
- Handle reservations, cancellations, and guest inquiries by phone and in person
- Process guest payments and maintain accurate records
- Issue room keys and provide hotel and area information
- Coordinate with housekeeping and maintenance to ensure room readiness
- Resolve guest concerns and complaints with patience and professionalism
- Maintain a clean, organized, and welcoming front desk area
Desired Experience:
- 1+ year of customer service experience in hospitality, retail, or similar setting
- Previous front desk or hotel experience is a strong plus
- Familiarity with hotel reservation systems or POS systems is helpful
- Ability to handle multiple tasks in a fast-paced environment
- Comfort working independently or as part of a team
- Professional appearance and communication skills
What We Offer:
- Competitive pay starting at $14.00 - 15.00 per hour
- Hilton employee discounts and perks
- Supportive team environment with opportunities for growth
- A welcoming workplace that values customer service and teamwork
Apply now to join a company where hospitality isn’t just a job—it’s a passion.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
