Department: General Manager
Pay Scale: $50,000 to $68,120 annually
Exempt: Yes
Reports to: Human Resources Manager
Date Revised: 01/07/2026
Safety-Sensitive: Yes
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.
Job Summary:
The Community Engagement Coordinator & Administrative Support role focuses on building and maintaining strong relationships between the organization and the surrounding community while providing administrative support to the General Manager department. This position plays a key role in outreach, recruitment partnerships, events, and employer branding, helping position the organization as an active and positive community presence.
Key Responsibilities
Community Engagement
- Plan, coordinate, and attend community outreach events, job fairs, career days, school visits, and open houses
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Build and maintain partnerships with schools, workforce development agencies, nonprofits, and community organizations
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Assist with developing community engagement strategies that support employer branding goals
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Create and distribute outreach materials such as flyers, newsletters, presentations, and social media content
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Coordinate volunteer initiatives and employee participation in community activities
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Maintain community engagement calendars, contact lists, and participation metrics
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Track outreach activities and prepare basic reports on engagement and recruitment outcomes
- Assist with the coordination and execution of marketing campaigns and promotional activities
Support content creation for social media, website updates, email communications, and print materials
Help maintain and update the company website and social media accounts
Administrative Support
- Assist with administrative tasks including data entry, filing, and document management
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Support recruitment logistics such as posting positions, scheduling interviews, and onboarding coordination
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Maintain employee records and HRIS data accurately and confidentially
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Respond to basic employee inquiries and route complex issues to HR leadership
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Support employee engagement initiatives and internal communications
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Track and enroll employees in appropriate education classes for skill development and appropriate department licenses (CDL, Water and Wastewater Operator licenses)
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Support Public Utility Commission (PUC) with agenda and PowerPoint presentation for monthly meetings
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Provide notifications to public regarding Public Utility Commission (PUC) meeting agenda
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Perform other duties as necessary and/or required
Qualifications
Education & Experience
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Associate’s or Bachelor’s degree in Communications, Human Resources, Public Relations, Business Administration, or a related field (or equivalent experience)
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0–2 years of experience in community engagement, outreach, human resources, or administrative support
Skills & Competencies
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Strong interpersonal and relationship-building skills
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Excellent verbal and written communication abilities
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Strong organizational skills and ability to manage multiple priorities
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Creativity in outreach, engagement, and community messaging
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Ability to handle confidential information appropriately
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Proficiency in Microsoft Office; familiarity with social media and basic design
Working Conditions
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Office and field-based work environment
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Regular local travel required
Physical Activities
While performing the functions of this job, the employee is continuously required to talk or hear; frequently required to walk, sit, or reach with hands and arms; and occasionally required to stand, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and color vision.
Safety Sensitive Position: This position has been deemed a Safety Sensitive position and any person performing duties in this position while under the influence of marijuana or any other substance (legal or illegal) that could impair the employee may constitute a threat to health and safety. Benton Utilities maintains zero tolerance for the use of any substance that may impair a Safety Sensitive individual. Consequences of a violation can be found in the Benton Utilities Employee Manual.
