Position Summary:
This position is responsible for monitoring clients of the residential facility to ensure client safety and the integrity of the program; providing clinical duties as needed (group and/or individual sessions); assisting with the tasks of daily living; facilitating recreational activities; and completing clinical/facility documentation.
Key Responsibilities:
- Resident Support:
-
Assist in designing and participating in resident activities.
-
Identify resident treatment needs and provide appropriate interventions under supervisor direction.
-
Facilitate educational and therapeutic groups and other activities as needed.
-
Reinforce residents’ orientation to house rules, safety procedures, and household expectations.
-
Utilize residential plans of care tailored to each resident.
-
Monitor self-assisted medication administration.
-
Oversee residents’ general health status.
-
Ensure facilities are clean and meet the standards set by Ohio MHAS and TCN.
-
Respect and protect residents’ rights.
-
Complete safety procedures and drills according to agency schedules and standards.
-
Transport clients as needed using company or approved personal vehicles.
-
Accompany clients to appointments, meetings, and other locations, ensuring continuous monitoring.
-
Read, comprehend, and enforce client rules without exception, escalating violations to supervisors.
-
Documentation and Reporting:
-
Document client progress and activities in residential charts and daily shift reports.
-
Assist in preparing facility summary reports.
-
Communicate effectively with community support personnel, supervisors, and clinicians.
-
Ensure 100% accuracy in documentation and reports.
-
Complete progress notes at the end of each session and submit all documentation within 24 hours.
-
Compliance with Standards:
-
Provide only services authorized by Utilization Management.
-
Ensure Individualized Service Plans and Progress Notes reflect client input and are signed by clients when clinically appropriate.
-
Maintain accurate and thorough clinical charts for all clients.
-
Conflict and Crisis Management:
-
Handle crises calmly and effectively.
-
Mediate resident conflicts to promote a respectful and peaceful living environment.
-
Collaboration and Communication:
-
Maintain open communication with clients, staff, and stakeholders.
-
Foster positive collaboration with other social service agencies.
-
Stay informed about community referral sources.
-
Training and Policy Adherence:
-
Complete all required annual training, including client rights, safety, de-escalation, and infection control.
-
Adhere to organizational policies and demonstrate behavioral and ethical compliance.
-
Other Duties:
-
Demonstrate and support TCN’s core values: Commitment, Accountability, Respect, Empathy, Service (C.A.R.E.S.).
-
Perform additional residential or clinical duties as assigned.
Minimum Qualifications:
a. Education: High school diploma or Equivalent.
