About UZURV
At UZURV, we believe that everyone has the right to get to the places they need and want to go, including work, school, shopping, connecting with friends and family, attending worship services, or just a night out. Many people are able to drive, take public transit, or use a rideshare or taxicab, but about 25% of Americans (and especially older adults and people with disabilities) need assistance for getting out and about. We call it assisted mobility, and that’s what UZURV exists to deliver.
UZURV is a high-growth company that utilizes a technology platform to connect drivers, operating their own vehicles and providers operating wheelchair-accessible vehicles, with older adults and people with disabilities who need assisted mobility in order to get out and about within their communities. Since our founding in Richmond, VA, in 2017, we have grown into a leading national assisted mobility provider by partnering with public transit agencies. Today, we are operating in more than thirty communities across eighteen states and the District of Columbia, and in half of the twenty largest transit agencies in the country. Better still, we are helping meet the transportation needs of millions of riders each year. And it’s not by accident. UZURV has grown, because of the quality of our service. Riders, drivers, and employees give us high marks for our organizational culture, and for the quality and timeliness of our service. Additionally, our state-of-the-art technology enables us to provide an exceptional product at a cost significantly lower than the costs that our clients typically pay for the types of transportation services that we provide.
A little bit about the role…
We are seeking a Legal Compliance Manager to serve as a key member of the Legal team and a strategic partner to the business in compliance decisioning. This role is designed for a compliance professional with deep experience in regulated transportation environments who can translate complex regulatory frameworks into practical, scalable operating controls. You have a particular ability to translate legal requirements into operational conversations with clients and stakeholders. Under the supervision of the General Counsel, you will be responsible for maintaining a deep understanding of current and upcoming regulatory compliance requirements across transportation network company (TNC) regulatory regimes, obligations arising under Federal Transit Administration (FTA) funding requirements and Americans with Disabilities Act (ADA) regulations, as well as the manner in which the company meets those requirements. You will partner closely with cross-functional partners to translate those requirements for clients. You will also work with operations, business development, and product teams to plan compliance with requirements, assist with compliance stand-ups in new markets, complete ad hoc research on compliance-related questions and issues, and support the Legal Team in optimizing UZURV’s rapidly growing regulatory portfolio.
Core Responsibilities:
TNC Regulatory Compliance
- Manage renewal and new procurement of TNC permits at the state and local level
- Monitor and advise regulatory reporting obligations currently fulfilled by Operations Compliance
- Lead regulatory compliance across state and municipal transportation network company regulations, including interpreting requirements for driver eligibility, background check requirements, vehicle standards, insurance mandates, and operational reporting.
- Monitor and interpret new and evolving TNC regulations and advise the business on implementation requirements.
- Develop jurisdiction-specific compliance matrices and scalable internal controls.
- Partner with Operations and Safety to ensure driver onboarding, deactivation, and monitoring processes align with regulatory requirements.
- Lead responses to regulatory audits and investigations, and support Operational Compliance’s responses to client audits and inquiries.
FTA & Public Agency Compliance
- Support operations’ management of Federal Transit Administration requirements tied to federally funded programs through regulatory interpretation and compliance support.
- Oversee adherence to applicable FTA circulars and grant-related obligations, including procurement standards, drug and alcohol program coordination (where applicable), Title VI reporting support, and record retention requirements.
- Partner with Finance and Operations to ensure compliance with grant conditions and reporting frameworks.
ADA & Accessibility Compliance
- Lead compliance efforts related to the Americans with Disabilities Act as applicable to demand-response and paratransit services.
- Partner with Product and Operations to ensure service design aligns with ADA requirements for accessibility, nondiscrimination, and service comparability.
- Develop training materials and internal guidance to reinforce accessibility obligations across the organization.
Legal Compliance Program Infrastructure
- Build and maintain policies, SOPs, and internal controls aligned with transportation network company frameworks.
- Develop compliance monitoring mechanisms, dashboards, and reporting cadence for executive leadership.
- Conduct periodic risk assessments to identify gaps or emerging regulatory risks.
- Deliver compliance training to cross-functional teams.
- Support documentation management and audit readiness processes
Cross-Functional Partnership
- Serve as a primary liaison between Legal and Operations on regulatory compliance matters.
- Escalate material compliance risks with clear, actionable recommendations.
- Support Executive- and Board-level reporting on compliance posture and regulatory trends.
We are excited about you because…
- 5–10+ years of experience in regulatory compliance, preferably within public transit, transportation network companies, or other highly regulated operational environments.
- Direct experience with transportation network company regulations strongly preferred.
- Familiarity with FTA-funded program requirements and public agency contracting strongly preferred.
- Proven ability to partner with cross-functional teams to educate clients on company compliance, translating requirements for both internal and external audiences
Reasons it pays to work at UZURV (in addition to the pay itself)...
UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market.
In addition to providing our employees with a safe and collaborative environment UZURV also offers:
- Competitive compensation
- 401(k) with company match
- Comprehensive healthcare benefits
- Generous PTO and paid holidays
- Training & Development courses
- A collaborative, team-based work environment
- A mission-driven culture where your work has real impact
Come As You Are
Don’t meet every single requirement? Studies have shown that women, people with disabilities, and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive, and just workplace. If you’re excited about this role but your experience doesn’t align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people into our process, not out.
We are also committed to making our hiring process accessible and inclusive for all candidates. Throughout the interview process, we provide transparency into what to expect and include options to request accommodations. Interview invitations include details on how to request support such as captions, advance materials, or other accessibility needs.
If you require accommodations at any stage of the process, we encourage you to reach out—we’re happy to support you in a way that allows you to show up at your best.
