Job Details:
- Location: Glendale, WI, USA
- Employment Type: Full-time regular
- Expected Experience: 2+ years
- Language Preference: Bilingual (English/Spanish)
Job Description:
The Business Development Representative is a full-time, phone-based sales role focused on high-volume lead qualification, employed at our Glendale, WI location. This individual will contribute to revenue growth through day-to-day lead management and qualification by applying inside sales processes and product knowledge.
Job Responsibilities
- Qualifying inbound and outbound label design and enterprise label management leads according to established qualification criteria and process
- Seeking to understand and verifying the prospect’s label design business needs by asking predefined qualification questions to understand level of labeling complexities and aligning the correct TEKLYNX solution with those needs
- Lead distribution to our eCommerce Storefront, reseller channel or TEKLYNX sales team by following the lead distribution guidelines and process
- Managing/monitoring the distributed/qualified leads in the tool to ensure the proper follow-up is happening by the assigned “lead catcher”
- The overall quality of leads that are being distributed to TEKLYNX resellers and TEKLYNX sales
- Providing feedback to Marketing leadership around what type of leads are coming into the tool – what’s working, what’s not, trends, obstacles, and opportunities
- Communicating feedback to the partner management team around the lead follow up commitments or any additional lead situations that may have occurred with resellers
- Providing internal support to TEKLYNX Customer Support by ensuring consistency in messaging and identification of potential leads
