Purpose
Greet, guide & deliver our guests a world class dining experience while assisting with service including but not limited to; clearing and resetting the tables, beverage service, food running, side tasks and other duties as business needs dictate.
Primary Functions and Responsibilities
- Greet, guide & deliver world class service by being the professional of the space including, but not limited to; menu proficiency (including both food preparation, ingredients as well as all beverages, knowledge with allergens, guest demographics and resort/area awareness.
- Assist with the sequence of service and while being present, yet unobtrusive on the floor
- Prepare tables with special attention to sanitation and presentation
- Keep up-to-date knowledge on all menu items including preparation, any allergens, and alternative preparations, and specials; Communicate food restrictions to Food & Beverage and Culinary team
- Check food before serving it to guest to ascertain that appearance, temperature, order and portions are correct
- Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly
- Ensure confidentiality of guests before and throughout their stay
- Assist with guest service issues accurately and promptly; Communicate effectively with Restaurant Manager to assist
- Maintain up-to-date awareness of Resort information and amenities
- Maintain a clean, organized dining room and workstation
- Accountable for opening and closing checklists as well as any/all tasks assigned by management/similar.
- Follow all company and safety and security policies and procedures
Supportive Functions and Responsibilities
- Display hospitality and professionalism to our guests and team members always, take pride in representing The Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner
- Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment
- Always maintain a clean and neat appearance
- Perform work in a safe and high-quality manner
Educational, Experience, Licensure Required
- High school diploma, GED or vocational training or job-related course work
- Preferably 6 months of food & beverage experience, preferably in fine dining or a resort
- Knowledge of world class hospitality and service
- Valid Food Handler’s License
- Valid State Driver’s License
- Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
- Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Professional development assistance
- Referral program
Work Location: In person
