|ABOUT THE COMPANY|
Dr. Alicia is a Functional Medicine Practitioner, Educator, Speaker, and Founder of a growing health and wellness company that helps women optimize their health through personalized functional medicine care, lifestyle interventions, education, and coaching.
The company currently offers:
- DFY Custom Action Plans
- Private 1:1 Functional Medicine and Health Optimization Programs
- Group Programs
- Corporate Wellness Programs
- Speaking Engagements
- Digital Courses and Online Education
- Dr. Alicia's Supplement Line
- Upcoming Book Launch (Worthy of Rest)
- Hormone & Lifestyle Certification
She is looking to hire a compassionate, organized, proactive practitioner to support client care, program delivery, and ongoing client success across multiple offers.
This is primarily a Virtual Position that may include in-person work in the future.
|ABOUT THE ROLE|
A Functional Medicine Coach Practitioner helps busy professionals, entrepreneurs, and health-conscious individuals optimize their health through functional medicine, personalized action plans, advanced lab testing, nutrition, lifestyle interventions, supplementation, and coaching support.
Clients may receive support through private coaching, group programs, corporate wellness programs, certifications, digital courses, and educational experiences.
|YOUR ROLE|
Dr. Alicia helps clients improve their health through functional medicine, personalized action plans, lifestyle optimization, education, coaching, and wellness programs.
As a delivery assistant, you’ll be supporting Dr. Alicia’s clients inside of group programs, corporate wellness programs, digital courses, and private 1:1 programs.
As a company, our goal is to continue growing our client base while delivering an exceptional experience to every client we serve. We are laying the groundwork now to support that growth.
This goal will require assistance with client support, program delivery, client accountability, protocol implementation, and overall client care.
We are seeking your help with supporting our clients and maintaining the general ongoing services of the company.
You must have a strong interest in health, wellness, coaching, and client care, and feel comfortable learning and applying our unique philosophies and protocols with clients.
This position requires:
- Availability for daily internal team communications
- Availability for weekly team meetings and client-facing calls
- Availability for same-day responses during business hours
- Availability for twice daily client portal check-ins (morning and end of day)
- Availability to facilitate weekly open office hours calls
- Managing client communications, action plans, journals, and protocol updates
- Working approximately 20 hours per month to start, with potential to grow to 40 hours per month
- Keeping your calendar open and available a minimum of 3 months in advance (ie. clients will need to book on your calendar and we will need to know your availability 3 months in advance)
|ONGOING TASKS|
CLIENT CARE & PROTOCOL
- Twice daily check-in to the client portal to respond to questions, conversations, and inquiries
- Review client weekly journals and provide written responses, feedback, encouragement, and task assignments
- Deliver custom action plans via personalized video explanation
- Review custom action plans for accuracy and flag anything that needs adjustment before delivery
- Support clients in implementing their action plan across lifestyle, nutrition, supplementation, and lab protocols
- Update and adjust client protocols as needed throughout their program
- Order lab panels as needed or per the client's action plan
- Maintain accurate client file progress notes
- Send end-of-week client report to Dr. Alicia
- Personally reach out via text or phone call to clients who have not completed required intake forms
- Support client renewals into continuity programs
TEAM & OPERATIONS
- Attend weekly team meetings
- Work independently and manage your own schedule and client load without constant direction
- Maintain availability for scheduled coaching calls
- Keep your calendar open a minimum of 3 months in advance
CURRICULUM SUPPORT
Answer client questions related to curriculum topics using provided guides and resources, including:
- Detoxification, drainage, parasite, and mold protocols
- Lifestyle and environmental detoxification
- Nutrition and recipes
- Weight loss protocols
- Insulin resistance
- Sleep and movement
- Gut and digestion
- Cortisol dysregulation and stress resiliency practices
- Emotional regulation and nervous system regulation
- Identity-based habit formation
- Biohacking
- Fertility, menstrual cycle syncing, hormone monitoring, and fertility tracking tools
OPEN OFFICE HOURS
- Facilitate weekly open office hours calls for clients
GROUP & CORPORATE PROGRAMS (WHEN ASSIGNED)
- Conduct 20-minute 1:1 coaching calls as part of group and corporate wellness programs
- Send daily motivational messages to corporate clients
- Check in on client progress and provide personalized support
- Support corporate wellness initiatives as assigned
|PROJECT BASED TASKS|
Project-based support may include:
- Assisting with client protocol updates and continuity program support
- Supporting group program delivery
- Supporting corporate wellness initiatives
- Assisting with certification trainings
- Assisting with company projects as needed
- Participating in Dr. Alicia's virtual and in-person certification trainings
|IN PERSON TASKS|
If Phoenix (East Valley)–based, there may be occasional project-based, in-person support for:
- Certification Trainings
- Team Events
- Company Retreats
- Speaking Events
- All Travel will be covered
|WORK EXPECTATIONS|
This is a role with a flexible schedule and ongoing client care responsibilities.
You are expected to have a strong internet connection and a quiet place to work and take calls.
This role averages approximately 20 hours per month to start, with growth opportunities available.
This is a contracted role. You will need to maintain your own coaching liability insurance. We can help set this up.
Same-day response time is required during business hours.
Travel and meals are covered for any required in-person events.
To paint the picture of a potential work week for you:
You begin each day by checking the client portal and responding to any outstanding client questions or conversations. Throughout the week, you review client journals, provide feedback and task assignments, and ensure clients are implementing their action plans successfully.
You deliver personalized action plan videos, monitor client progress, order labs when necessary, and maintain accurate client notes. You proactively reach out to clients who have not completed required forms and support clients through protocol adjustments when needed.
You attend the weekly team meeting, facilitate client office hours, submit your weekly report to Dr. Alicia, and help ensure every client feels supported, cared for, and moving forward.
For clients enrolled in corporate, group programs or individual programs, you may facilitate coaching calls, send daily encouragement messages, and provide accountability support throughout their experience.
Note: We will train you in our specific frameworks, protocols, and client care processes so you can confidently support our clients.
|CANDIDATE PREFERENCES|
We prefer candidates who have at least 60% of these skills, but you're welcome to apply even if you do not meet every requirement:
- Knowledge of Functional Medicine
- Knowledge of Health Coaching
- Experience supporting clients in a coaching environment
- Experience with Nutrition and Lifestyle Coaching
- Experience with Lab Review Processes
- Experience with Supplement Protocols
- Experience with Habit Change and Behavior Modification
- Experience with Hormone Health
- Experience with Fertility and Women's Health
- Experience with Cellular detox protocols
- Experience facilitating client calls
- Strong written communication skills
- Strong organizational and administrative skills
- Ability to work independently
- Experience using client management software and communication platforms
|APPLICATION PROCESS|
Is this a role you can see yourself loving? Submit this form.
If we decide to move forward, we will have you do a Test Project.
If you're invited to move forward, you will be paid for this project regardless of if we choose to hire you or not.
If you would like to learn more about Dr. Alicia and her work prior to applying, .
We will reach out to you via email if we would like to move forward. If you do not receive an email within 30 days of submission, we decided not to move forward at this time.
If you want to do research prior to applying, look up our website: www.dralicianewsome.com , or IG: https://www.instagram.com/dr.alicianewsome/ or Linkedin: https://www.linkedin.com/in/dr-alicia-newsome/ our podcast: https://www.youtube.com/@dr.alicianewsome
Pay: $35.00 - $50.00 per hour
Work Location: Remote
