Bilingual Back Office Medical Assistant
New You Wellness Center – Tomball, TX
About Us
New You Wellness Center is a boutique wellness and preventive medicine clinic dedicated to helping patients achieve optimal health through personalized, compassionate care. We are looking for a highly motivated Bilingual Back Office Medical Assistant who is passionate about patient care and committed to delivering an exceptional patient experience.
Position Summary
The Back Office Medical Assistant plays a vital role in supporting our medical providers while ensuring efficient daily clinical operations. The ideal candidate is warm, compassionate, detail-oriented, organized, and thrives in a fast-paced environment. We are looking for someone who genuinely enjoys caring for people and understands that exceptional customer service is just as important as excellent clinical skills.
Key Responsibilities
- Deliver an outstanding patient experience by providing compassionate, professional, and personalized care.
- Prepare patients for medical consultations and procedures.
- Obtain and accurately document vital signs, medical histories, and chief complaints.
- Perform venipuncture and blood draws for in-house laboratory testing.
- Process, label, and prepare laboratory specimens according to protocol.
- Administer injections and medications within the Medical Assistant scope of practice.
- Assist providers during medical, wellness, regenerative, and aesthetic procedures.
- Maintain accurate and confidential Electronic Medical Records (EMR).
- Ensure complete and accurate clinical documentation.
- Manage and maintain medical and office inventory, including ordering and stocking supplies.
- Prepare exam and procedure rooms before and after each patient.
- Follow OSHA, HIPAA, infection control, and clinic safety standards.
- Collaborate with providers and team members to maintain an efficient clinical workflow.
- Support patients by answering questions, providing education, and ensuring they feel comfortable throughout their visit.
Qualifications
- Certified Medical Assistant (CMA/RMA) preferred or equivalent clinical experience.
- Fluent in English and Spanish (spoken and written).
- Proven experience performing venipuncture/phlebotomy.
- Experience administering injections.
- Comfortable obtaining vital signs and documenting medical information.
- Experience using Electronic Medical Records (EMR).
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask while maintaining attention to detail.
- Professional appearance and positive attitude.
Preferred Qualities
We are looking for someone who:
- Has a genuine passion for helping others.
- Provides exceptional customer service with every patient interaction.
- Is empathetic, friendly, and approachable.
- Takes initiative and works independently.
- Is reliable, punctual, and accountable.
- Maintains the highest level of professionalism and confidentiality.
- Works well in a team-oriented environment.
- Is eager to learn and grow within the practice.
- Represents New You Wellness Center's commitment to excellence, compassion, and patient-centered care.
Why Join New You Wellness Center?
At New You Wellness Center, we believe every patient deserves to feel heard, valued, and cared for. We are more than a medical clinic—we are a team dedicated to changing lives through exceptional healthcare, education, and genuine human connection. If you are passionate about making a difference and providing an outstanding patient experience, we would love to meet you.
Pay: $20.00 - $25.00 per hour
Work Location: In person
