Job Title: Admissions Coordinator
Job Duties/Responsibilities:
- Provide information about all Innova’s programs to potential and current clients
- Communicate details about Innova’s RTC/PHP/IOP program
- Connect clients with the appropriate department as needed
- Collect patient information and create client profiles
- Check insurance benefits and communicate coverage to clients
- Establish deposit amount and payment plan arrangements
- Schedule Level of Care Assessments
- Ensure all required documentation is obtained and accurate
- Keep census records up to date
- Process all deposits and any necessary payment plans
- Give tours of the facility as needed
- Coordinate arrival times and transportation arrangements for admissions
- Notify all appropriate departments of admissions
- Collaborate with Manager of Admissions on various case consults
- Assist with various tasks and projects as assigned
Competencies:
- Strong interpersonal skills
- Strong communication skills
- Must be able to adapt to changes in the work environment
- Must maintain a professional demeanor with clients in person and on the telephone
- Detail orientated
- Ability to maintain confidentiality
- Appreciates a collaborative working environment
- Dependable and prompt
Minimum Qualifications:
- Bachelor’s degree (preferred)
- Experience in a mental health facility or a related field (not required)
- Minimum one (1) year experience in an administrative role
- Experience in Microsoft software (word, excel, and outlook)
